My Care Conversations 4+

I was recording, hit pause, did not hit save, came back a while later, opened app and recording was not there. Is there a way to recover it?

I’ve used this app for multiple doctor appointments while battling cancer and for my mom’s care. It’s so easy to forget or miss information during an appointment and having the recordings to listen to later was very helpful. I see other comments where people had trouble with the app but I had no issues at all. Yes, you do have to save the recordings yourself but I’d do that as soon as the doctor wrapped up and l picked up my phone off the chair or table. I highly recommend this app.

My wife has cancer that has metastasized, and she now needs radiation and chemo. Our calendar is full of appointments with different specialists. It is overwhelming for her, and I would like to go with her, but I am not allowed due to COVID safeguards, I found out about your app, installed it on her phone, and yesterday I borrowed it to transcribe recordings she made in the past week of appointments with her surgeon, a radiation oncologist and a nutritionist. But there was only one recording, not 3!

You need to follow Apple's recommendations, which state that every file created on their devices should be automatically saved. Currently you require a Save button to be pushed to save recordings or notes. In many cases the user of your app is not only under stress, but the specialists sometimes tell her to put her phone away or go to another room during an appointment. This happened on two of the three visits, she inadvertently shut her phone off, and the recordings were lost. PLEASE FIX! Autosave all recordings and notes. It's easy to delete unwanted items later. When this is change is done, I will give your app a 5 rating.