Neo Smart Blinds 4+

The rules you can program work fine but there could be some improvement. I suggested by email to Custom Brands Group to allow double condition rules such as open at sunrise but no earlier than 8am. This looks pretty simple to me to code but the person I reached by email told me to call them. When I called the person answered they would pass on the suggestion to the developers but couldn’t in any way give me feedback about my request to let me know if it’s doable and if so give me any idea of a time frame of development. Very poor customer service even though the lady was very nice to me and apologized for such poor service on their end.

I hope this review finds the developers and they can code that or minimally provide some feedback on such a simple request.

App works but needs the following: battery percentage for each blind, ability to set blind position instead of all open or all closed by percentage, status of blind position open or closed

I have had this app for 3 years and it is simple and great .
You can schedule multiple settings for your blind throughout the day.
I have incorporated the app with my Mira max motorized blinds and I am quite happy.
When I had them installed and I was setting up the app. The staff at Neo Smart blinds were extremely patient and helpful and it was an easy set up to do.
Shawn recently helped me with a small problem and within minutes my issue was resolved.
Great app great customer support I am extremely pleased with this company and their customer service.
Ronald McEwan