Oticon Companion 4+
Hearing aid remote control
Oticon A/S
-
- Free
Screenshots
Description
Control your hearing aids discreetly with the touch of a finger
This app lets you control your hearing aids from your mobile device. It comes with an app for Apple Watch helping you discreetly change programs and adjust volume (when within Bluetooth range).
Just a note: some features may be available depending on your hearing aid model. Check below for details.
• Adjust sound volume for each hearing aid together or separately
• Mute surroundings for better focus
• Switch between programs set by your hearing care professional
• Check battery levels
• Use SpeechBooster to reduce background noise and enhance speech (available for all hearing aid models except Oticon Opn™)
• Stream calls, music, and podcasts directly to your hearing aids (availability may vary depending on your phone model)
• Find your hearing aids if lost (requires location services always turned on)
• Access app support and troubleshooting solutions
• Meet your hearing care professional for an online visit (by appointment)
• Adjust streaming sounds with streaming equalizer (available for all hearing aid models except Oticon Opn™ and Oticon Siya)
• Adjust sounds around you with sound equalizer (available for Oticon Intent™ and Oticon Real™ models)
• Track your progress with HearingFitness™ feature (available for Oticon Intent™ and Oticon Real™ models)
• Handle wireless accessories paired with your hearing aids such as TV Adapters, Oticon EduMic or ConnectClip
First use:
You need to pair your hearing aids with this app to use it to control your hearing aids.
App availability:
The app is compatible with most hearing aid models. If you have hearing aids from 2016-2018 and haven't updated them yet, a hearing aid update is required for this app to work. We recommend regular hearing aid updates during your routine check-up with your hearing care professional.
To check the latest list of compatible devices, please visit:
https://www.oticon.com/support/compatibility
What’s New
Version 1.4.0
To improve your experience, we regularly update the app to make it more reliable and easier to use.
In this update, we have made improvements and bug fixes to make the app more stable.
Ratings and Reviews
Connectivity issues
When it’s working it’s great but I end up having to uninstall the app and re-pair my hearing aids every couple of days. It looses connection frequently. I wouldn’t use the app at all except I need it to send sound directly to my phone. Please fix this!!
Connection issues
When the app connects it is useful. I find that many times it does connect in the morning after the aids are removed from the charger.
When connected, I wish to stream music or a book later on the same day they are not connected or just one is. Yet I go to setting and they are connected to the iPhone. There is no consistency. Sometimes I not only need to turn the aids off & on ( manually or in the charger) there is still no connection. I have shut down the iPhone and this does not always work. They are close to the iPhone when I attempt the various methods to connect, as suggested in the app.
Is this normal? iPhone 14.
Developer Response ,
Dear IamChoreman, we appreciate your feedback. Once the upcoming app update for Companion App (version 1.3.0) becomes available on the app store in a few days, please proceed to update the app. Our developers have diligently worked on enhancing connectivity and performance for an improved experience. If you will still experience the same issues after the update, please report it to the Global App Support team at appsupport@oticon.com. Kind regards, Oticon
Good update.
The last update fixed some connection problems. But sometimes the app disconnect when changing programme. From General Programme to TV Adapter Programme.
Oticon Intent miniRITE R. Iphone 15 IOS 17.4.1
Developer Response ,
Dear YSac, I am so glad to hear that the app is working as expected after the update! Thank you for your positive feedback! Best Regards, Oticon
App Privacy
The developer, Oticon A/S, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Oticon
- Size
- 155.5 MB
- Category
- Medical
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPad
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Apple Watch
- Requires watchOS 7.4 or later.
- Languages
-
English, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian
- Age Rating
- 4+
- Location
- This app may use your location even when it isn't open, which can decrease battery life.
- Copyright
- © 2023 SBO Hearing A/S
- Price
- Free