RateIt
Collect in-the-moment ratings
Free · Designed for iPad. Not verified for macOS.
Collect in-the-moment ratings to get the insights to make every customer experience a wow-experience. With customer-centric insights, you’ll energise your brand, delight your customers, maximise your efforts and bring CX to the core of your organisation.
Set up a tablet on a floor or counter-stand with the app and start collecting feedback today.
With RateIt you can...
• Measure your NPS
The gold standard in measuring customer loyalty. NPS is based on a simple but
meaningful question, "How likely is it that you would recommend us to a friend?".
• Get feedback on your staff members
See who's performing in your team and who needs a helping hand. The staff selection feature connects individual's ratings with specific staff members to help you better manage staff performance
• Gather comments
Gather verbatim comments from your customers for those golden nuggets of story. Gain actionable feedback from the people who matter.
• Collect ratings while offline
If your device loses internet connection, no worries! The app will save the ratings to your device and as soon as an internet connection is re-established, all those ratings will be submitted.
• Translate your survey into different languages
If you want to roll out in different languages, we can work with you to make sure it’s right for your store.
• Get super high engagement
We’ve built something customers love to use. In fact, we see 34%+ of customers engage and leave you ratings and valuable comments.
• Get high quality data
Our intelligent biometrics technology filters out any ratings from staff or children, to avoid skewing your results.
Ratings & Reviews
- This app hasn’t received enough ratings or reviews to display an overview.
Minor bug fixes
The developer, Rate It Australia Pty Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- Rate It Australia Pty Ltd
- Size
- 45.9 MB
- Category
- Business
- Compatibility
Requires iOS 9.0 or later.
- iPhone
Requires iOS 9.0 or later. - iPad
Requires iPadOS 9.0 or later. - iPod touch
Requires iOS 9.0 or later. - Mac
Requires macOS 11.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- iPhone
- Languages
- English
- Age Rating
4+
- 4+
- Copyright
- © 2020 Rate It Australia Pty Ltd