GroomTribe Styling and Shaving 4+

Phillips shaver series 9982

The best Phillips I have ever owned. I’ve been shaved with Phillips for 60 years but always owned mid-range like 5 or 7000 series. After 3 lousy years of having changed it up to Braun 7000 I have come back to Phillips with top tier 9982 and shave is clean closest and smoothest ever. The pressure and movement sensors are great too. I never realized that I had been regularly shaving over 3 minutes each shave and that I was pressing with wrong pressure. So far I’m doing well in pressure category but poor in movement/rotation. Cleaning pod is great too. I’m using it every 4 th shave and washing under the tap the other times.

Not that helpful

The insights that the app gives you is not that helpful or accurate. Also, it stops the music playing on my phone which is annoying. It’s probably because it has embedded youtube videos on the home screen that no one cares.

Developer Response ,

Thanks for your review. We're sorry to see that the experience with the GroomTribe app hasn't been what you hoped it to be, and appreciate the feedback. Should you have any additional input, or just questions in general, feel free to reach out via either Facebook (@Philips), Twitter (@PhilipsCare) or our website.

Can’t even Register Shaver

App is awful, can’t find my shaver after repeated attempts at registration. Bluetooth is connected but still unable to register shaver. ☹️

Developer Response ,

Hi Lammer, thank you for taking the time to leave your feedback! We're sorry to hear about the difficulty you're experiencing with registering your shaver via the GroomTribe app and we'd be happy to investigate the issue further. Please consider reaching out to us via one of our social media channels if you still need help. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). You could also contact us via one of the channels mentioned on Philips.com/contact. We're hoping to speak to you soon!