Smart Sleep Coach by Pampers‪™‬ 4+

Worth the money for supported sleep training

So I sleep trained my daughter with the free trail week when she was 6 months old. It went really well but in not wanting to pay the $46 monthly fee for this app I decided to take it from there on my own. BIG MISTAKE. Life happens and the sleep training was all but undone by the time I caved and purchased the app to retry at 9 months old. Within two nights there is no crying, she’s falling asleep on her own and she’s gone from several to only 1 night wake. This is a retrain and originally it took about 4 nights to get to this place. I’ve tried other apps that are cheaper but they didn’t work for us the way this one does. Highly recommend if you are struggling with wake windows or need supported sleep training

Expensive, half worth it.

It’s been over 6 weeks of using the App and here is my review: Expensive. The developers need to remember that we just dropped $ on diapers and stop taking advantage of sleep deprived parents who are looking for solutions.

Areas of the app are LOCKED, even after payment, and only a few sections open each day to read. I can see the benifit of this ONLY if your baby is not ready to “sleep train” (12 weeks old, 12 lbs old) and shouldn’t jump too far…. but it’s frustrating when you payed money and want to read an article.

I liked that the app helps me anticipate my littles sleep schedule and gives me tips on how to get him to sleep.

I don’t like that there are no solutions for common problems I’m having such as my baby only wanting to sleep on me, my baby waking up multiple times a night regardless of the tips they provided me

will continue to update my review as I use the app.

Developer Response ,

Thank you for taking the time to share this feedback. As part of the 7-day free trial you get full app access, including the ability to reach out to me (a pediatric sleep consultant). Your sleep plan releases new courses each day, it's designed to help focus and guide you as you get the sleep fundamentals in place so that you are best set up for success when it comes to sleep training. If you complete the tasks in your daily to do list you'll reach sleep training in 3 or 4 days (still within the 7 day trial) or if you want to accelerate your journey you can always reach out to me to help with that. I do hope you're still using the app and I encourage you tap 'ask an expert' in the main menu so I can provide even more personalized insight and support. We definitely cover the complete range of sleep challenges, from contact naps, to feeding associations and night wakings! I'm here to help you! :) ~Mandy, Pediatric Sleep Consultant

“Ask an Expert” not working

We really like the app, it’s very helpful and makes things easier for us. However, we really need to speak with the expert and ask for some help, but that feature is not working. We already purchased an annual subscription and tracked more than 3 days of sleep using the app, and it’s still not working. I hope we can find a solution, otherwise we wouldn’t achieve our goals in making our baby sleep better. Thank you!

Developer Response ,

So pleased you're enjoying the app! Sometimes you get a pop up 'report a problem' if you aren't using the native email client on your iPhone. That pop up has an email address in it - if you send an email there you'll reach the sleep consulting team. In case you still have issues reach out to support@smartsleepcoach.com for help!