Solutionreach
Medical
Free · Designed for iPad. Not verified for macOS.
SSO is now supported on mobile! Sign in to the Solutionreach iOS app using your organization’s single sign‑on credentials—fast, secure, and convenient.
Take Solutionreach with you—anytime, anywhere.
The Solutionreach mobile app brings powerful patient communication tools right to your phone, helping your team stay connected and responsive on the go.
The mobile app includes the key features you know and love from the desktop experience, with real-time syncing so you can seamlessly transition between platforms without missing a beat.
Key features include:
- Communicate with patients in real time via text to answer questions, confirm appointments, notify patients of office closures, collect images, and more.
- Review patient information quickly and securely.
- Use message templates to communicate faster, including sending Intake and Payment requests directly from your phone.
- Access patient message threads, including full message history and view attachments sent or received.
- View upcoming appointments for the day or week in the Appointments tab.
- Launch telehealth visits with patients directly from the app.
* An active Solutionreach account is required to use this app.
more We’ve expanded Single Sign-On support to our iOS app. Users who previously could only sign in via the web can now securely access their accounts directly from mobile.
2.3.0 Apr 16
In this release, we have improved the user experience by..
- Allowing the phone number to easily be copied
- Fixing the login password flow when biometrics are enabled
- Improving the performance, security and backend of the app
2.0.18 2024-05-25
In this release, we’ve focused on improving the user experience by…
• Saving any typed text on a thread so it's still there when the user leaves the thread and comes back
• Displaying the phone number on the message thread and patient panel
• Improving the experiencewhen a user clicks into an appointment and then clicks back to view the full schedule listing, bring them back to their original place in the schedule
• Including the time for each appointment on the Appointment Calendar
• Adding a setting toggle for muting message notifications
• Updating the Appointment Calendar user experience and interface
• Fixing the orderings of message actions and the menu navigation
• Changing the appointments time drop-down range to a time picker
• Allowing editing of the name and DOB for unknown numbers
• Fixing the Intake request short URLs
• Backend updates and security enhancements
2.0.17 2024-04-02
In this release, we’ve focused on improving the user experience by…
- Allowing users to Hide System Messages
- Providing the option to attach SR Pay requests to an appointment
- Adding the option to send SR Pay requests to additional devices
- Honoring the Conversations Settings for the Users
- Improving the User Interface, fixing bugs, and enhancing the backend.
2.0.16 2024-01-10
In this release, we’ve focused on improving the user experience by:
- Providing an option to Hide System Messages in a message thread
- Honoring the Conversations Settings for users
- Allowing the attachment of appointments to SR Pay Requests
- Giving the ability to send SR Pay requests to additional patient devices on file
- Showing ‘No Results Found’ for unmatched practice search in Location Hub
- Other bug fixes and system improvements
2.0.15 2023-11-07
In this release we focus on important fixes to ensure the reliability of the app.
2.0.14 2023-10-20
In this release, we’ve focused on improving the user experience by:
- Fixing some bugs and improving the login experience by removing the case-sensitivity for username.
2.0.13 2023-09-30
In this release, we’ve focused on improving the user experience by…
- Supporting Multi-location users
- Including message thread badge statuses
- Removing the option to send Review Invitations if the message type is disabled
- Allowing users to send the different SR Pay templates
- Adding Tap to Scroll to Top functionality
- Providing a Click-to-Call option to allow calls from the DEVICE number
- Improving the Filters on the Take Action Calendar
2.0.11 2023-09-20
This version includes updates for policies
2.0.10 2023-08-30
In this release, we’ve focused on improving the user experience by…
- Adding the ability to search by phone number
- Increasing the character count
- Providing a No Response Filter
- Adding Corporate Intake Packets to the Appointment Calendar patient panel
- Temporarily removing the Confirmation Status from Both Patient Panels
- Changing the Location Filter to say Unknown Location instead of No Location.
2.0.9 2023-07-06
In this release, we’ve focused on improving the user experience by…
- Finishing the last of the mobile rebranding
- Providing a more clear error message if the user enters the wrong username and/or password
- Improving the Multi-Recipient Messaging experience
- Displaying on the search result tile if a patient has opted out or if they were blocked
- Showing the type of block for blocked patient devices: ‘Office Blocked’ and ‘Carrier Blocked’
- Adding the appointment type to the Upcoming Appointments in the patient panels
- Providing Appointment Type as a filter option and making other improvements to the Appointment Calendar Filters
- Fixing a bug with Telehealth that affected the camera button
- Improving the user experience by making other small updates in the app
2.0.8 2023-06-09
In this release, we’ve focused on improving the user experience by…
- Rebranding more areas of the app
- Providing a more clear date and time stamp on patient threads
- Adding a character count to the message window
- Making the flags and system icons easier to see
- Showing the date that consent was granted on the HIPAA Consent Quick Message template
- Updating the Website Widget information modal
- Several other UI fixes
2.0.7 2023-05-13
This release includes rebranding the first few sections of the app with our new branding colors and some bug and performance fixes.
2.0.6 2023-04-14
Updating the login experience for quickly and easily logging in, including:
Option to show/hide password.
Option to save the username.
Ability to automatically use biometric authentication when it’s enabled.
New brand colors.
2.05 2023-03-25
This release includes several bug and performance fixes. We also added a typing indicator to know when someone is typing.
2.04 2023-02-24
Includes bug fixes and performance enhancements for the Appointments tab and Multi-recipient sender label.
2.0.3 2022-10-02
This release includes bug and performance fixes.
2.0.2 2022-09-08
Send a message to multiple patients right from your smartphone, using Multi-Recipient Messaging, found by long-pressing the new message icon.
2.0.1 2022-08-09
- Changing the app name from SR Conversations to Solutionreach
- Updating the Login page
- Adding a Splash Screen for increased security
- Adding and updating tons of features:
- Appointment Calendar and Filters
- Patient Panels with Notes
- SR Telehealth
- Conversations Flags and Filters
- Spanish System Templates
- SR Intake and SR Pay Status Badges on Messages
- Website Widget Message Label
2.0.0 2022-07-16
* Performance optimized
* Fixes for conversation screen
1.5.1 2021-08-17
* Hotfix for icon badge notification.
1.5.0 2021-08-07
This release includes an improved user interface, optimized systems for a better experience and providing new messages, and additional features.
New features include: Unknown number tab, a red dot notification on the 'Unread' folder to show unread messages are available, Spanish or English selection for system templates, attachments - choose from images or take a photo, and attachment load indicator, search patient text field fixed to the inbox screen, mobile notifications optimization.
1.4.9 2021-07-24
This release includes an improved user interface, optimized systems for a better experience and providing new messages, and additional features.
New features include: Unknown number tab, a red dot notification on the 'Unread' folder to show unread messages are available, Spanish or English selection for system templates, attachments - choose from images or take a photo, and attachment load indicator.
1.4.8 2021-07-16
This release includes an improved user interface, optimized systems for a better experience and providing new messages, and additional features.
New features include: Unknown number tab, a red dot notification on the 'Unread' folder to show unread messages are available, Spanish or English selection for system templates, attachments - choose from images or take a photo, and attachment load indicator.
1.4.7 2021-07-08
This release includes an improved user interface, optimized systems for a better experience and providing new messages, and additional features.
New features include: Unknown number tab, a red dot notification on the 'Unread' folder to show unread messages are available, Spanish or English selection for system templates, attachments - choose from images or take a photo, and attachment load indicator.
1.4.6 2021-07-06
We’ve expanded Single Sign-On support to our iOS app. Users who previously could only sign in via the web can now securely access their accounts directly from mobile.
more Version 2.3.0 Apr 16
Data Not Collected The developer does not collect any data from this app.