SolutionView Tablet

Guided Contractor Experiences

Free · Designed for iPad. Not verified for macOS.

As a contractor, you just know when your tools are designed and built by people who actually use them. You don’t have to fight them; they just work—the same way, every time. The same goes for sales software. You want something that will simplify and standardize the appointment, so every customer has a positive experience—the same way, every time. SolutionView Tablet simplifies, standardizes, and maximizes each sales and service appointment. Features Homeowner Education – SolutionView Tablet helps walk the customer through the causes of their problems, so they can understand why you’re recommending the full suite of solutions your company offers. Automated Solutions – When you ask questions like, “Are you interested adding a rain sensor to your system?” and the customer says, “Sure!” – Your company’s preferred rain sensor is automatically added to the Options Page. Findings – Once the inspection is complete, the findings section helps the user share with the customer all that they’ve found, the cause, and what solutions are needed. SolutionView Tablet makes it easy for a customer to express interest in solutions, and lets them add them to the options page without commitment to purchasing. Presentation - For larger projects, use the presentation feature to walk through the different solutions available to them. Each presentation has a follow-up area where they can continue to learn more or add to solution to the options page. Tiered Options and Right-Sizing – SolutionView Tablet provides three project options for the homeowner to see all that is possible. The options page allows for them to compare projects without the need to leave the screen. The power in this page is that the homeowner can choose & select themselves! As selections are made, prices change. If you offer incentives or financing, apply those right to this page so that the customer see those in consideration into their final project selection. Proposal and Payment – After the presentation, the homeowner is presented with a professional branded proposal and payment can be taken. The guided experience that SolutionView Tablet provides from start to finish of an appointment is unmatched and will go a long way for consistent experiences of your company’s brand and overall customer experience. SolutionView Tablet users immediately see their closing percentages and average ticket size go up. We’re excited for SolutionView Tablet to assist and guiding you in delivering remarkable experiences for your customers.

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Here’s what’s new in version 2.4.7 This update brings a cleaner navigation experience, clearer labels and toolbars, stronger presentation support, and several usability improvements throughout the app. We’ve also made it easier to work with drawings, areas, customer information, and key project details during the sales process. Navigation Enhancements Details & Resources We’ve reorganized navigation to make important tools easier to access. Findings and Notes have moved out of Quick Nav and into a new expandable Details & Resources section at the bottom of the main navigation. This section now includes Photos, Notes, Files, Resources, and AI recording shortcuts. Quick Nav Improvements With more room in Quick Nav, the drawing button now includes text as “View Drawing,” and the project goals form button can now be configured to display custom text such as Accomplish List. Inspection Enhancements Sub-Areas Forms can now be configured to use sub-areas only. When enabled, the primary form will guide users to create an area before continuing. We’ve also started simplifying terminology by replacing “sub-area” with “area” to make the experience more universal and easier to understand across different company workflows. Drawing Enhancements Styling We’ve updated the styling of tools across the top, side, and artwork toolbars to include clearer text labels and, in some cases, refreshed icons. Snap Tool Redesign The Snap Tool has been redesigned to be easier to find and use. It now features a more visible magnet-style icon and clearer feedback showing how far snapping will engage, whether that’s one inch, six inches, or one foot. Presentation Enhancements Theatre Mode Presentation titles are now displayed below the solution title during presentations for better visibility and context. Presentation Bottom Bar Updates There are two new buttons included at the bottom during a presentation. The View Drawing button now opens the new project drawing view, making it easier to review solutions and products visually during presentations. We’ve also added a Customer Why button so users can review the Customer Why at any point in the presentation. Solution Details and My Project have been removed from the presentation bottom bar. Findings Enhancements Details The label previously shown as Details has been renamed to Inspection to better reflect that this summary comes from the Inspection area of the app. Project Enhancements Project Drawing View Calculator Feature Fields within a form can now be configured to appear within a calculator view while working in the project drawing view. This helps teams display calculations or supporting field data that better explain what is happening with the customer’s property. Complete Enhancements Contact Info Customer contact information is now available in the Complete section for all users. It appears after Payment Details and before Documents, giving teams a better place to confirm the information that will appear on the proposal. Fixes and Improvements We fixed an issue that could cause loading loops when accessing previous appointments. We also resolved a problem where the keyboard could obscure parts of the customer referral window on mobile devices. In addition, we addressed several other issues identified through our reporting systems. Styling Enhancements Across the app, we’ve updated icons and UI elements to create a clearer and more consistent experience for teams using SolutionView Tablet. Thanks for choosing SolutionView.

The developer, Supportworks, Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Not Linked to You

    The following data may be collected but it is not linked to your identity:

    • Identifiers
    • Usage Data
    • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

The developer has not yet indicated which accessibility features this app supports. Learn More

Seller
  • Supportworks, Inc
Size
  • 48.2 MB
Category
  • Business
Compatibility
Requires iOS 15.4 or later.
  • iPhone
    Requires iOS 15.4 or later.
  • iPad
    Requires iPadOS 15.4 or later.
  • iPod touch
    Requires iOS 15.4 or later.
  • Mac
    Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
  • Apple Vision
    Requires visionOS 1.0 or later.
Languages
  • English
Age Rating
4+
Copyright
  • © 2024 Supportworks, Inc.