Let me make this clear. I do NOT usually leave reviews.I’m moving into a new house and have several large and valuable items that were supposed to be dropped off later in the week. A TouchPlow driver accepted the job for $40 and promised it would be done by a certain time.Not only was the job NOT done when I arrived at the house, TouchPlow has now charged me $65. Let me get this straight, you’re charging me more than advertised to not plow my driveway? In essence, I ended up shovelling my own driveway (took 60 minutes) and paid TouchPlow to do it.The app also has no way to contact the driver, or the company TouchPlow itself.TERRIBLE! Stay away.

If your planning on joining keep in my that in order to get jobs you need a good rating, in order to get a rating you need to do jobs. Without a good rating jobs don’t show up on your availability list. First year they sent out an email saying that everybody was lifted from the restriction so jobs could get picked up. The second year it must have been put back because i would see the odd job here and there on the list. When I contacted them by email the CEO sent me a text saying there was no such thing. I told him about the email before and he called me a liar then got very defensive and I made the comment that I was done with the app he (Ken Dale) told me to stay home and play with myself instead. He continued on being very rude and said that I was being blocked from getting jobs. He also owns many snow removal companies in the city and is not liked very much. At work we had a run in with him training his guys before the winter behind the rink with snow, when he was asked to stop due to his guys blasting snow around the parking lot with the blowers he told us where to go. He also had the nerve to drive his truck thru our garage ( two doors on either side of the garage) He will most likely reply to this review with some BS. STAY AWAY!!!

App seems to work and states that many contractors are active in the area but none want the job, so it expires after 11 hours. This was the day after the storm, so not even during a rush time. Not worth using if you actually need snow removed.

I've had multiple issues with providers and the customer support service is very slow or goes to a call centre. I want to believe in this business model desperately but at this juncture i've lowered my expectations and don't consider them reliable. Don't use them if you "need" them.