Screenshots

Description

**Only works with the Yale Real Living Look Door Viewer with WiFi (YRV740)**

Answer Your Door. Anywhere. Anytime. See, and speak to, visitors at your door from anywhere using the free Yale Look app. The Look Door Viewer has a motion detector and doorbell so you’ll receive an alert on your smartphone when someone is at the front door. Speak to your visitors with live video and audio and let them know when you’ll be home. View a timeline history with photos and video to see recent activity.

Features:
- Receive an alert when someone is at your front door and presses the door bell, or when the motion detector goes off.
- Have two-way audio and one-way video communication with visitors at your door.
- Customize settings such as motion detection, sounds, camera, video and more.
- Scroll through a timeline history of all the activity recorded from your front door.
- Videos and photos store on the included MicroSD card meaning no cloud logins and no monthly fees.
- Check battery life and receive a notification when the
battery is running low.
- Manage multiple homes and Look Door Viewers, all from one app.

The Yale Customer Support team is available to help with any questions you may have regarding your Look Door Viewer with WiFi and Yale Look app. Email Service@YaleLock.com or call 1-855-492-0505.

What’s New

Version 1.1.0

Updates for Setup
Performance and Stability Improvements
Notification Improvements

Ratings and Reviews

1.0 out of 5
1 Rating

1 Rating

MyHonestOp ,

Does not work!

If you’ve purchased a YaleLook Door Viewer and are downloading this app to set it up, I would suggest that you return the viewer to where you purchased it and not waste any more of your time or money. The app used to work with the viewer up until about four months ago but something happened and it stopped working. I’ve spent the last four months with support and got nowhere except for apologies and reassurances that the development is trying to fix the issue. An app update was just released and it STILL DOES NOT WORK! I think it’s safe to say that the development team has completely failed! And this is not the first time the app has stopped working. I’ve had the viewer for about three years and this has happened about a handful of times and they were able to fix it after a couple of weeks. These occurrences appear to coincide with IOS updates.

ifyouneedsecurity ,

Do not buy this viewer - software does not work

On October 11, I had a professional security company choose this viewer on my behalf and install it. However, Assa Abloy knew at the time that the accompanying software would not work, and they continued to market the viewer anyhow. To make matters worse, they have a ‘policy’ of no cash refunds, so I am out of pocket several hundred dollars with a device that may never work. Frankly they should be ashamed of themselves.

We were initially told 1 week for the updated software. Now it is close to a month and all we get when contacting support is a run around.

There are better, cheaper options on the market. Strongly suggest you give this device, and the company, a pass.

BLD621 ,

Not worth it

After not working and 5 phone calls/emails this is all the help I get.


Hello ,

Thank you for your response.

We apologize for the inconvenience this has caused you.

They are still investigating this issue. And they are working on getting an update sen out. Still no estimated time.

Please let us know if you have any further questions or concerns.

Have a nice day!

Thank you,
Haydee
Team Yale

Information

Seller
SARGENT MANUFACTURING COMPANY
Size
93.7 MB
Category
Utilities
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English, Danish, Dutch, Finnish, French, German, Italian, Norwegian Bokmål, Polish, Spanish, Swedish, Turkish

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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