RSC TechLink

Business

Free · Designed for iPad

Raymond Storage Concepts Service App Transform how you manage equipment service with the RSCI Service App, designed to minimize downtime and maximize efficiency. As your trusted material handling solutions provider and an authorized Raymond® dealer, Raymond Storage Concepts, Inc. (RSCI) offers seamless support for your warehouse and supply chain operations. Why the RSCI Service App? When equipment breaks down, every second counts. Our app makes connecting with our expert service team fast and easy, ensuring prompt and effective resolutions. Key Features: - Quick Machine Scanning: Scan the encrypted decal on your equipment to instantly pull machine data. - Easy Issue Reporting: Indicate operational status (“Yes” or “No”) and describe the issue using type or talk-to-text. - Visual Problem Identification: Attach up to two photos to help our technicians diagnose the issue before arriving. - Streamlined Service Requests: Send your request in less than 45 seconds, complete with all necessary details. - Confirmation Notifications: Receive an email confirmation of your service request for your records. How It Works: 1. Scan the equipment decal using the app. 2. Confirm the machine’s status. 3. Describe the problem with text or talk-to-text. 4. Attach photos to show specific issues. 6. Submit the request directly to our service team. Designed for Efficiency: This app keeps your equipment running smoothly, reducing operational costs and improving communication. Built on the innovative Hive Quick Response Solution, the RSCI Service App ensures faster service, better planning and improved uptime for your operations.

  • This app has not received enough ratings or reviews to display an overview.

Bug fixes and performance enhancements for a smoother experience. Introduced new features and improved UI for better usability.

The developer, Hive Quick Response LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Linked to You

    The following data may be collected and linked to your identity:

    • Location
    • Contact Info
    • Identifiers

Privacy practices may vary based, for example, on the features you use or your age. Learn More

The developer has not yet indicated which accessibility features this app supports. Learn More

  • Provider
    • Hive Quick Response LLC
  • Size
    • 28.6 MB
  • Category
    • Business
  • Compatibility
    Requires iOS 11.0 or later.
    • iPhone
      Requires iOS 11.0 or later.
    • iPad
      Requires iPadOS 11.0 or later.
    • iPod touch
      Requires iOS 11.0 or later.
    • Mac
      Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
    • Apple Vision
      Requires visionOS 1.0 or later.
  • Languages
    • English
  • Age Rating
    4+
  • Copyright
    • ©2021 - 2024 HIVEQR