Groupe Mutuel 4+

Customer Area

Groupe Mutuel

    • Free



The Groupe Mutuel app will make your life easier

From your mobile application, manage your health insurance easily, wherever and whenever you want.

Medical invoices
- Scan and send your invoices instantly, in just two minutes!
- Track your deductible and co-insurance status in real time

Contracts and Documents
- Find all your documents and reimbursements in one place
- Update your contracts and personal details yourself
- Thanks to the application, keep your insurance card close to hand
- Find the telemedicine number for your insurance model

Digital services
- Take control of your healthcare journey with Compassana, your new health partner
- Check your symptoms with Ada, artificial intelligence at the service of your health

Download the application now to discover and take full advantage of all the digital features and services available!

Do you have any questions?
- Call the Customer Area hotline on 058 058 71 71, Monday to Friday, from 08.00 to 18.00 (8 cts./ min.) 
- Write to us:
- FAQ -

What’s New

Version 24.12.3

Thank you for using the Groupe Mutuel Customer area.

This update fixes some bugs.

We regularly modify your Customer Area in an effort to continuously improve it. To make sure you don't miss anything, please activate the updates.

Like the application ? Rate it ! Thanks to your comments, our application is constantly evolving.

Ratings and Reviews

4.7 out of 5
32.8K Ratings

32.8K Ratings

070510alma ,


J’aime bien toujours a l’écoute de clients.Bravo

Developer Response ,

Nous vous remercions pour votre commentaire positif et vous souhaitons une agréable navigation à travers nos applicatifs.
Meilleures salutations.

Calletanger2 ,


Pour moi le Groupe Mutuel a mis en place un système efficace pour les remboursements. Et bravo pour la modification pour SANATEL. Je devais attendre longtemps pour avoir un interlocuteur pour annoncer une prise de rdv.
Récemment j’ai pu constater que cela avait été plus rapide avec un nouveau système.
Bravo !

Developer Response ,

Bonjour et merci pour votre commentaire.
Nous sommes très heureux que notre App vous plaise.
Meilleures salutations

lechanberlain ,


Ça réduis énormément les tracasseries administratives et la perte du temps a envoyé par courrier les documents.

Merci et bonne continuation.


Developer Response ,

Bonjour et merci pour votre commentaire.
Nous sommes très heureux que notre App vous plaise.
Meilleures salutations

App Privacy

The developer, Groupe Mutuel, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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