La totalité des rendez-vous de la semaine n’apparaît pas, préférences utilisateurs ne tiennent pas (réglages de la vue de l’agenda par exemple), après quelques connexions il faut tout paramétrer à nouveau.

Ça marche bien, mais ça n’évolue plus. Ce serait vraiment bien de pouvoir faire des rappels avec frais sans devoir refaire la première facture.

Votre agenda et vos applications enfin développées, vous êtes BONS, très bons et ça fait vraiment plaisir d’avoir une équipe dynamique, compétente et sensible aux exigences des professionnels de santé

Overall Onedoc was an OK interface to use. However, my issue is not with the interface itself, but with the company’s customer service or rather lack there of it.As a busy sole proprietor, I eventually found a different more suitable billing software, and was rarely using one doc. Because of that I forgot about the recurring annual charge when I received notification of the renewal. I immediately emailed the billing department to request cancellation. I receive no response so I assume would be canceled. A week or two later, I received a reminder to pay I followed up again and once again received no response then I contacted customer support directly and was informed that because I had submitted my cancellation request 12 days after the official cancellation deadline I would be required to pay the full annual fee of more that CHF 450 for a service I was no longer using.I politely asked whether they could still cancel the subscription given it was still early in the renewal period and I was not using the software at all. I even offered to pay a reasonable prorated or retroactive fee to compensate them for the 12 days by which I had missed the cancellation deadline. They refused and simply insisted that I pay the entire annual fee.I found this policy and the way the situation was handled, unnecessarily, rigid, and unfair particularly given that I am a sole proprietor was no longer using the service, contacted them promptly after receiving the renewal notice, and initially received no response from their billing department. That experience is why I am giving them one star.