Extremely disappointing quality and customer service. I will never order from AYBL again.I placed an order for several items, including a hoodie, joggers, a T-shirt and two pairs of shorts. Unfortunately, my experience with AYBL has been extremely disappointing from both a product quality and customer service perspective.1. Poor product quality and terrible value for moneyThe hoodie and joggers shed an absolutely ridiculous amount of lint and fluff. Even after 3–4 washes, they are still shedding heavily. For clothing at this price point, this is simply unacceptable. I expected much better quality, and the products have fallen far short of my expectations.Honestly, the quality is nowhere near worth the price. There are plenty of other brands offering better quality for the same money.2. Extremely disappointing customer serviceBoth pairs of shorts in size L were far too small, so I contacted customer service to ask about getting them in a larger size.Since I live in Switzerland, I had already paid almost CHF 40 in customs duties and import charges on top of my order. Returning the shorts internationally and placing a new order would mean dealing with additional costs and unnecessary hassle.I contacted customer service hoping for a reasonable solution. Instead, I was repeatedly told that exchanges were not possible and that I would have to return the items to receive a refund. No meaningful alternative was offered, and the conversation was eventually closed without resolving my issue.I understand that companies have return policies, but good customer service should involve some flexibility and a genuine willingness to help. Simply repeating the return policy while leaving the customer to deal with all the additional costs is incredibly frustrating.I hope it was worth losing a customer over two pairs of shorts.I will not be shopping with AYBL again, and I will not recommend the brand to friends or family. I have also decided to delete my account and share my experience publicly.Between the disappointing product quality, the poor value for money and the lack of customer service, I cannot justify spending my money on this brand again.Save your money and consider other brands. My experience with AYBL has been thoroughly disappointing.