Swiss Post App 4+

Die Schweizerische Post

    • Free

Screenshots

Description

The Post-App provides helpful features and practical information on Swiss Post’s services.

An overview of the functions:

Login: Use the Swiss Post customer login for direct access to online services in the app. The login will remain valid for 1 year for protected devices (PIN, fingerprint, Face ID) and 60 days for unprotected devices.

Push function: The push function provides you with the latest information about Swiss Post as well as personal information about upcoming consignments from “My consignments”.

CODESCANNER – can be accessed via “scan” at the top right:
With the scan function, you can scan the barcodes and QR codes on consignment documents or enter the consignment numbers manually. In addition, several stamps are scannable, allowing access to additional information.

LOCATION SEARCH:
The app determines your location (active GPS) and indicates the nearest branch, Postomats, PickPost points, among other things. The location search remains available even when your GPS is deactivated. Assign favourites and always have their current opening hours and collection times available.

TRACK & TRACE:
You can scan barcodes on letter mail, international consignments and parcels, and QR codes on mailing receipts. The consignment number is then entered automatically in the track & trace overview. To improve the overview, you can add your own text to the numbers of the listed consignments. You can also forward the consignment number.

pick@home – HAVE PARCELS COLLECTED AT HOME
With pick@home, the parcel carrier simply collects consignments from your home or another address. Scan the pick@home consignment code of your goods returns and the order process will start in the app.

PRICES:
Prices for the most frequently used products are immediately at hand. For more specific consignments, you can use the mail calculator to calculate the costs for shipping within Switzerland and abroad.

SMS POSTAGE STAMP:
Don’t have a stamp handy? Simply send an SMS with the word “STAMP”, write the code you receive on the right-hand side of the envelope and you’re done.

MY CONSIGNMENTS:
Have you saved your login in the app and activated the “My consignments” service? This ensures that you will always have an up-to-date overview of all the consignments you receive. If you activate Push notifications, you will be informed proactively about the progress of the consignment.

WEBSTAMP VIDEO
Have you received a letter with a video symbol on the stamp? Simply open the scanner, scan the code and watch the video.

RETAIN MAIL
Have your mail retained until you return.

COLLECTION NOTE:
Is there a collection note in your letter box? Using the scan function, simply scan the code field on the collection note – then you can select further delivery options.

MENU

CONTACT:
Fast and easy access to the Swiss Post Contact Center. You can now also contact the chatbot 24/7.


SETTINGS:

In your personal data you manage the LOGIN and PUSH SETTINGS.

SWITCH LANGUAGE
The Post-App is available in four languages (EN, DE, FR, IT) and the language adapts automatically to the smartphone’s system language. If the device language does not match one of the four languages offered, it must be selected manually in a dialogue window.

GIVING FEEDBACK
Use this function to send us direct feedback on the app. We reserve the right to include important information about your device configuration in the e-mail so that we can better address problems.

Information on the authorizations required by the Swiss Post App:

CONTACTS / CALENDAR:
- Import contact information captured by a scanner into contacts.

LOCATION:
- Where is the nearest Swiss Post location?

PUSH:
- General and/or personal push notifications

TELEPHONE:
- Start phone calls from the app (e.g. to call the Contact Center).

PHOTOS/MEDIA/FILES:
- For scanning codes

CONTACTS / CALENDAR:
- Import contact information captured by a scanner into contacts.
CAMERA/MICROPHONE:
- For scanning codes

What’s New

Version 8.2.3

Various adjustments, improvements and bug fixes

Ratings and Reviews

4.5 out of 5
6.5K Ratings

6.5K Ratings

Mango 2005 ,

Top App

Ich möchte diese App nicht mehr missen. Ich erhalte Benachrichtigungen und kann Pakete verfolgen. Kleiner Verbesserungsvorschlag: Wenn man mit der App einfacher Versenden könnte und Paketetiketten erstellen dann hätte sie sechs Sterne verdient.

Developer Response ,

Danke für IHr freundiches Feedback. Aktuell ist ein Vorhaben am entstehen, welches das Frankieren und Paketversenden in der App vereinfachen wird (Zeithorizont (Q4 21)

Psc.ch ,

DigitalStamp

Bis zum Juni 2023 konnte ich eine Briefmarke per SMS bestellen und einfach verwenden: Aufwand 10 Sekunden.
Jetzt musste ich eine Swiss-ID erstellen, die App downloaden, nur um dann zu erfahren, dass DigitalStamp nur mittels privatem Account nutzbar ist?! Aber wie ich mein Konto auf Privat stellen kann, steht nirgends. Aufwand 1 Std. und immer noch keine Briefmarke! Also brauche ich eine zweite Swiss-ID, plus Twint, muss mir 2 Passworte merken um künftig eine Marke zu ordern. Aus Kundensicht ist es keine Verbesserung. Dann hol ich mir wohl wieder Papierbriefmarken, bzw. nutze noch öfter den Scanner und Mail, statt Briefe zu versenden.

Developer Response ,

Danke für Ihr Feedback. Aus Kundensicht muss beachtet werden, dass bei der SMS-Briefmarke jeweils die Kosten für das SMS vom Provider belastet wurden - wären Sie bereit diese zu tragen. Mit der neuen Lösung sowohl A- wie B-Post Marken bezogen werden können und zudem auch Pakete frankiert werden können. Für den Account Wech-sel von Geschäftskunde zu Privatkunde, wenden Sie sich bitte an unseren Kundendienst.

Silax92 ,

SwissID Zwang!!

Eine Schande für ein Bundesunternehmen! Kann doch nicht sein, dass ich bei der Nutzung dieser App gezwungen werden, meine Daten an ein Privatunternehmen zu geben. Wechseln wir halt wieder auf die Klassischen Varianten (Postschalter & Homepage).

Developer Response ,

Danke für Ihr Feedback. Hier erfahren Sie mehr darüber warum die SwissID genutzt wird und welche Vorteile dies bietet. https://www.post.ch/de/geschaeftsloesungen/identifikation/swissid

App Privacy

The developer, Die Schweizerische Post, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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