Improved search highlighting: profiles are now shown when the name matches (instead of e.g. email). Tickets: Attachments can now be sent in internal notes. Tickets: Improved attachment handling in WhatsApp conversations. Improved emoji picker responsiveness, tapping emojis in the All emojis sheet is now easier and snappier.

Added search to the ticket list for faster navigation. Improved ticket search reliability and result updates. Added fullscreen image preview in tickets and improved the photo picker layout. Restored profile shortcuts on the app icon. Fixed an issue where message reactions didn't always update. Fixed an issue where the chat input field was not resized correctly.

You can now reply to messages and add reactions directly in chat Fixed an issue with incorrect WhatsApp lock states in Tickets Improved error handling for Ticket attachments

Admins can now manage employee settings directly Enhanced WhatsApp and ticket functionality Fixed an issue where text messages weren’t sent with images from the Share Sheet

General improvements and fixes for a smoother experience

Improved contact sync for smoother performance Major update to search in colleagues Fixed an issue where Settings view might not appear General improvements and stability fixes

- We’ve improved the colleagues/contacts search feature. - Fixed an issue where SSO was removed. - Minor fixes and improvements.

Audio bug in video fixed Toggle button in active call is now always visible Fixed an issue where images sometimes didn’t display correctly in chat. Resolved a problem where the keyboard could unexpectedly close while editing a contact card. Minor improvements and performance enhancements.

* Updated for iOS 18 to ensure everything runs smoothly on the latest version * Minor bug fixes

- Fixed a layout issue and minor bugs in Settings - Fixed a scrolling issue in Tickets - Updated and corrected translations in multiple languages - Stability improvements and general bug fixes

- Drag and drop screenshot in the chat now result in an image instead of "file" - Added a missing edit button back in queue members list - Attended transfer of parked calls now works better - Bug fixes and visual improvements

- Fix for Sign in with Google - Textual Improvements - Additional SSO Alternatives

- Tickets - Stability and performance fixes

- Fixes for general stability

8.2.2 - Fixes a crash when viewing your suggested contacts 8.2.1 - Fixed an issue with editing Contact cards - Sometimes the paperclip sharing in the chat didn't work, now it does - Fixed so that you can share sound files in the chat and from the share sheet from other apps

- New enhanced push notifications for chat messages - Set active profile for IVRs should work again - Fix for crash in share extension

- Fixed an issue with a disappearing Search Bar after updating to iOS 17

- Fixed a bug in voicemail sound settings, the correct sound is now set on the correct state - Fixed the search for chats so it can find names with diacritics easier

- Fixed so long-press on notifications shows the content again - Fixed a bug that made it impossible to call back through the app from call history - Fixed a crash in the contact card when showing the map

- Fixed a crash when switching profile - We're adding Widgets! Enrich your lockscreen with information about your unread voice messages, chat message, data consumption and more! - Fixed a couple of VoIP bugs when switching between cellular and WiFi - Fixed an issue with audio on VoIP. - UI updates in Settings. - Fixed so chatmessages doesn't get stuck in sending anymore - Fixed the setting for "Require pin" for voicemail - Made some improvements to how avatars work, more to come - Modernising the code for some of the settings

- Fixed drag and drop again :) now it works with screenshots as well - Fixed a bug that showed a call button in the chat that shouldn't be there. - Fixed a bug where the keyboard would cover the Swish-number alternatives. - Added a Swish button on long press for 1on1 chats.

- Updated look and feel, new logo and colors - Now you can drag and drop files and images to and from the app chat - The call waiting setting is moved to the Incoming Call setting - We've hopefully fixed an issue that made the profile picker empty for some users

- Corrected some translations - You can now drop images and files in the chat with drag and drop - Fixed so that you see hidden departments when you search for colleagues - Fixed a bug when creating public chat rooms - Fixed some colors in dark mode so it looks better - Fixed the "Caller ID" feature that broke in iOS 16, now it works again. -- Find it in Settings -> Phone -> Call Blocking & Identification -- Enabling this will allow the system to show that it's a colleague who's calling without having all of them in Contacts - And of course: Bug fixes and general improvements, just as every other app

- Notifications can now show images sent right in the notification - Video conference optimizations - Personal call history now shows if a call came from a queue - Better search results for Siri "Call Kalle Andreasson with Telavox" - Now you can send a text message together with images in the chat - Faster login and search

- Removed the Call-button for unknown numbers(you couldn't call then anyway) - Now you get a heads up if all the members in a chat is unavailable, so you don't sit and wait forever - Swipe to mark chat as unread is now even better :)