NXLink

Utilitaires

Uniquement pour iPhone

Gratuit · Conçue pour iPhone

iPhone

NXLink comprises two main products: NXLink-AICC and NXLink-Digital. NXLink-AICC: NXLink-AICC is an intelligent call system that combines traditional call center capabilities with AI technology. It offers a range of features and functionalities aimed at optimizing call center operations and enhancing customer experience. Here are the key features of NXLink-AICC: - Manual Calls: NXLink-AICC supports traditional manual call handling, enabling customer service representatives to interact with customers in real-time and address their concerns. - AI-Powered Calls: The system integrates AI technologies such as natural language processing (NLP), speech recognition, and text-to-speech synthesis to automate outbound calls, understand customer voice commands, and provide intelligent responses. - AI + Human Efficient Combination: NXLink-AICC achieves an efficient combination of AI and human agents. Through features such as intelligent call routing, smart navigation, and AI assistants, the system automatically routes calls to the appropriate customer service representative and offers real-time support and suggestions, thereby improving service quality and reducing wait times. The comprehensive functionality and intelligent features of NXLink-AICC enable businesses to provide efficient, personalized, and intelligent customer service, leading to increased customer satisfaction and loyalty. NXLink-Digital: NXLink-Digital is a solution that integrates communication and social media capabilities such as SMS, voice, WhatsApp, and Viber. It aims to help businesses quickly reach and connect with international users, build private traffic, and achieve targeted marketing and promotion. Here are the key features of NXLink-Digital: - Multi-Channel Communication: NXLink-Digital integrates SMS, voice calls, WhatsApp, Viber, and other communication channels, allowing businesses to communicate and interact with international users through different mediums. - Seamless Integration: This solution is designed to be plug-and-play, eliminating the need for complex system integration processes. Businesses can quickly deploy and utilize the functionalities of NXLink-Digital, saving time and resources. - Intelligent Marketing System: NXLink-Digital provides an intelligent marketing system that supports customer tag management and group management. This enables businesses to target their marketing efforts more accurately, deliver personalized promotional content, and increase customer engagement. In addition, NXLink provides a Customer Data Platform (CDP) solution for both products to help businesses effectively manage and maintain customer relationships. It includes features such as customer information management, sales opportunity tracking, and customer service support, enabling businesses to better understand and fulfill customer needs. NXLink-CDP is a powerful customer relationship management solution offered by NXLink, aimed at helping businesses efficiently manage and maintain customer relationships by providing comprehensive functionality and tools for tracking, analyzing, and interacting with customers.

Notes et avis

  • Cette app n’a pas reçu suffisamment de notes ou d’avis pour en proposer un aperçu.

1. Known issues fixed.

Version 7.2.3

Le développeur nxcloud a indiqué que les pratiques de l’app en matière de confidentialité peuvent inclure le traitement des données tel que décrit ci‑dessous. Pour en savoir plus, consultez la politique de confidentialité du développeur .

  • Données n’établissant aucun lien avec vous

    Les données suivantes peuvent être collectées, mais elles ne sont pas liées à votre identité :

    • Coordonnées
    • Identifiants
    • Données d’utilisation

Les pratiques en matière de confidentialité peuvent varier, notamment en fonction des fonctionnalités que vous utilisez ou de votre âge. En savoir plus

Accessibilité

Le développeur n’a pas encore indiqué quelles fonctionnalités d’accessibilité sont prises en charge par cette app. En savoir plus

Informations

  • Fournisseur
    • NXCLOUD ASIA PTE. LTD.
  • Taille
    • 69,8 Mo
  • Catégorie
    • Utilitaires
  • Compatibilité
    Nécessite iOS 14.0 ou version ultérieure.
    • iPhone
      Nécessite iOS 14.0 ou version ultérieure.
    • iPod touch
      Nécessite iOS 14.0 ou version ultérieure.
    • Mac
      Nécessite macOS 11.0 ou une version ultérieure et un Mac doté d’une puce Apple M1 ou une version ultérieure.
    • Apple Vision
      Nécessite visionOS 1.0 ou version ultérieure.
  • Langues
    • Anglais et Chinois simplifié
  • Âge
    4+
  • Copyright
    • © NXCLOUD ASIA PTE. LTD.
  • Confidentialité

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