Universal Assistance 4+

Universal Assistance S.A.

Designed for iPhone

    • Free

iPhone Screenshots

Description

About us

Born 40 years ago, our company has been providing comprehensive assistance services to travelers ever since. Our global operations serve customers across five continents through our 24/365 multilingual call centers located across the world. Starting March 2018, Universal Assistance is part of Cover-More Group, the travel assistance and travel insurance division of Zurich Insurance Group.

In the event of a health mishap, legal problem, loss of luggage, passport or documents, a simple phone call sets into motion the most state-of-the-art assistance system.

What’s New

Version 5.4.0

We have renewed our App to bring you the latest in technology: now you can get useful recommendations for your trip using artificial intelligence with ChatGPT.
Wherever you go, we will be close: request your medical assistance 100% online by answering our triage or call us by Wi-Fi.

This release includes:
- Travel Tips powered by ChatGPT
- Mobile medical self-assistance
- Mobile credential + QR code
- Medical Telecare
- Wi-Fi Call
- VIP Delay
- Reimbursements
- Useful tools.

Ratings and Reviews

2.2 out of 5
51 Ratings

51 Ratings

Ecarmonare ,

Nada reemplaza una atención por voz

Estar escribiendo en cada momento que te quieres contactar, es una verdadera tontera. Los médicos no contestan las llamadas, la aplicación es lenta . Pésimo.

mperdomor ,

Poco intuitiva

Mi correo dice que ingrese con el número de voucher pero la app no tiene o al menos no se ve a primera vista una opción para entrar con este.

Developer Response ,

Hola mperdomor, tu opinión es muy importante. Para poder ayudarte te pedimos que por favor completes nuestro formulario web: https://www.universal-assistance.com/ar-es/form/contacto.html y a la brevedad nos pondremos en contacto. Saludos!

Licarallen ,

No funciona

Mi antivirus incluso dice que.no es segura.

Developer Response ,

Hola Licarallen, gracias por contactarnos. Tu opinión nos ayuda a seguir mejorando la experiencia con nuestra App. Elevaremos el comentario al sector correspondiente. Si tienes otra inquietud o el problema persiste, por favor completa el siguiente formulario web: https://www.universal-assistance.com/ar-es/form/contacto.html y a la brevedad nos pondremos en contacto.

App Privacy

The developer, Universal Assistance S.A., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Location

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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