Eatr: AI膳食规划·饮食管理 健康食谱&卡路里管理 评分及评论

就是一个诈骗软件，没有试用期直接扣款，而且也没有翻译功能，还不能申请退款，苹果不给退，软件也不给退

Dear mllyy爱茉莉,

Thank you for reaching out, and I’m truly sorry for the frustration you’ve experienced. I completely understand how upsetting it must feel to expect a trial period and then see an immediate charge, and also not to have the translation options you were hoping for.

Because your subscription was processed through Apple’s App Store, all billing and refunds are handled directly by Apple. To request a refund, please follow these steps:

Go to 👉 reportaproblem.apple.com

Sign in with your Apple ID.

Locate your Eatr subscription.

Select “Request a refund” and describe the issue (for example: “Charged immediately despite expecting free trial”).

Apple usually reviews and processes these requests quickly.

We also sincerely regret that language support is still limited. Expanding translations to make the app easier to use is already on our roadmap.

Once again, we apologize for the inconvenience and thank you for sharing your feedback — it helps us improve.

Warm regards,
The Eatr Support Team

Don't download

Dear Franny126,

Thank you for your feedback, and we’re very sorry to hear that your experience with Eatr was so disappointing. We would love to better understand what specifically went wrong for you, as this helps us improve and make the app more useful for everyone.

Your feedback matters, and we sincerely apologize for not meeting your expectations.

Warm regards,
The Eatr Support Team

写了七天免费试用，结果直接扣了我298！还不给退款！！！垃圾

Dear 小雪zxr,

We’re truly sorry for the frustration this caused. We understand how upsetting it must feel to expect a 7-day free trial and instead be charged immediately.

Since all payments and refunds are handled directly by Apple, please follow these steps:

Visit Apple – Report a Problem

Sign in with your Apple ID

Locate your Eatr subscription charge

Select “Request a refund” and explain the situation

If Apple does not approve the refund automatically or you encounter issues, please contact us at eatrhelp@gmail.com
with your purchase details, and we’ll gladly guide you further.

With sincere apologies,
The Eatr Support Team

能劝一个是一个！！！
9.23第一次下载后点击了7天免费试用期后付款298/year的订阅，想着用用看再决定要不要花这298，不喜欢的话只要7天内在苹果设置apple id的订阅里取消就行，结果当天没有任何通知直接扣款了，还是在于支付宝账单里看到的，在苹果申请了两次退款都失败了，电话联系苹果客服说只有两次申请退款的机会现在都用掉了，现在只能试着联系商家…

Dear cloverlemin,

We’re truly sorry for the frustration this has caused. We understand how disappointing it must feel to expect a 7-day free trial and then see a charge right away, especially after your refund requests with Apple were denied.

Since all billing and refunds are controlled entirely by Apple, developers unfortunately do not have the ability to issue refunds directly. However, here’s what you can still try:

Contact Apple Support again by phone and clearly explain the situation (mention the trial offer and the immediate charge). Sometimes, Apple can escalate refund cases manually beyond the automated system.

Share screenshots of the trial offer and your subscription details when speaking with Apple’s support team.

If you’d like, please also email us at eatrhelp@gmail.com
with your purchase details. While we cannot issue the refund ourselves, we’ll be glad to provide written confirmation of your case that you can use when speaking with Apple Support.

We sincerely apologize again for this experience and hope it can be resolved quickly in your favor.

Best regards,
The Eatr Support Team

如果可以的话我宁愿一星都不给！取消订阅之后删除app了仍然扣了我100多。如果是个好用的软件我就下载回来重新用了 又难用又诈骗。希望大家不要被坑了！

Dear ClaireGk34,

We’re truly sorry for the frustration this situation caused. 😔 It’s never our intention to mislead or inconvenience you. Please note that all subscription charges and refunds are handled securely by Apple or Google Play, depending on where you subscribed.

If you’ve already canceled, you can request a refund directly through your store’s purchase history — we’ll gladly guide you step-by-step if needed.

Thank you for your feedback — we’ll keep improving.

Kind regards,
The Eatr Support Team

上面写了免费试用7天直接被骗了168元 而且里面啥也没有！！垃圾太垃圾了 强烈要求退钱！开发者是个骗人精

Dear ihdhks,

We’re truly sorry for the frustration this has caused. We understand how upsetting it must feel to expect a 7-day free trial and see a charge instead. Please know that we take your feedback very seriously.

Since payments and refunds are managed directly by Apple, here’s how you can request a refund:

Go to Apple – Report a Problem

Sign in with your Apple ID

Find your Eatr subscription charge

Select “Request a refund” and provide the reason

If Apple does not approve the refund automatically, please email us at eatrhelp@gmail.com
with your purchase details so we can guide you further.

We sincerely apologize again for this experience and will keep working to improve the service.

Best regards,
The Eatr Support Team

沒有試用期直接扣款氣死我了 根本在騙錢！！！ 食材都沒有翻譯只能靠圖片或自己翻譯！爛死了！寫信也沒有回覆！！！

Dear 莎莎Sallyyyy,

We’re truly sorry for your frustration — being charged immediately instead of receiving the trial you expected, along with untranslated ingredients, is not the experience we want for you. We also apologize if your previous messages went unanswered.

Since your purchase was made through Apple, all payments and refunds are handled directly by them. To request a refund:

Go to Apple – Report a Problem

Sign in with your Apple ID

Locate your Eatr subscription charge

Select “Request a refund” and explain that you did not receive the promised trial and could not use the app properly

To make sure your subscription won’t renew again:

Open Settings on your iPhone

Tap your name → Subscriptions

Select Eatr and confirm cancellation

If Apple denies the refund automatically, please forward your purchase receipt to eatrhelp@gmail.com
, and we’ll gladly guide you further.

With sincere apologies,
The Eatr Support Team

骗钱的

Dear nonnnnnnnnnn122,

We’re very sorry to hear about your frustration. Please know that Eatr does not charge users directly — all subscriptions and refunds are managed by Apple.

If you’d like to request a refund, you can do so here: Apple – Report a Problem
. Simply sign in with your Apple ID, find the Eatr charge, and select “Request a refund.”

If you face difficulties with the process, please reach out to us at eatrhelp@gmail.com
with your purchase details, and we’ll gladly guide you further.

Best regards,
The Eatr Support Team