Five9 Supervisor
商务
免费
iPad
Five9 is the leading provider of cloud contact center solutions for customer service, sales, account management, telemarketing, and collections. It brings the power of the cloud to more than 2,000 customers worldwide, facilitating more than three billion customer interactions annually. Since 2001, Five9 has pioneered the cloud delivery model, helping contact centers transition from premise-based solutions to the cloud. Five9 helps contact centers create exceptional customer experiences, increase productivity and boost revenue. For more information visit www.five9.com.
The Five9 Supervisor App for iPad duplicates key features of the desktop Five9 Supervisor application (monitor, listen, barge, and chat) along with starting and stopping campaigns to an easy-to-use iPad application. Supervisors can multi-task, effectively managing their agents and contact center from anywhere, and increase floor time coaching agents.
Features:
* Anywhere real-time monitoring of key contact center, campaign, and agent performance statistics and skill queues
* Monitoring, whisper coaching, and barging into live
phone calls
* Text chatting with agents and other supervisors
* Choosing from dozens of different metrics to display
Note: This application interfaces with the Five9 Virtual Contact Center. You must already be a customer of Five9 with a Five9 Supervisor license and on VCC 8.2 in order to use it.
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- bug fixes
开发者“Five9, Inc.”尚未向 Apple 提供其隐私惯例和数据处理相关的详细信息。有关更多信息，请参阅 开发者隐私政策 。
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开发者下一次提交App更新时将需要提供隐私详细信息。
辅助功能
开发者尚未表明此 App 支持哪些辅助功能。 进一步了解
信息
- 提供者
- Five9, Inc
- 大小
- 17.2 MB
- 类别
- 商务
- 兼容性
设备需装有 iPadOS 7.1 或更高版本。
- iPad
设备需装有 iPadOS 7.1 或更高版本。 - Apple Vision
设备需装有 visionOS 1.0 或更高版本。
- iPad
- 语言
- 英语
- 年龄分级
4+
- 4+
- 版权
- © 2019 Five9, Inc.