Hello, Thanks for reaching out and we are very sorry about this issue. Please make sure you are connected to internet and delete the app and reinstall it. After that, try the following. You will not be charged twice. Try downloading the already paid content as you did the first time. Apple will tell you the price but when you hit the buy button you will receive a pop up saying that you can download it for free because you have already paid the product. You will not be charged twice, we guarantee that, if you do, please send us the receipt and we will help you process a refund with Apple.On the other hand, if you are not happy with the product we can always process a refund. Please email us to contact@etips.com and we can work it from there. Thank you and sorry for the inconvenience that this might have caused you.
我服气了,购买了却下载不了。
bshine123456
永远的0%
开发者回复
Thank you for your feedback. We are very sorry to hear that. We are working on your suggestions and will update the app as soon as the work is done. Thank you.
什么软件,下了不能用,无数次闪退
土豆炖蜗牛
很不好
开发者回复
Hello, we are sorry to hear that. If you have paid and you are not happy with the experience or the product, we would happy give the money back. As many apps in the App Store, this one has a freemium model where you are paying to unlock content, augmented reality, metro app, transportation maps, street maps with 100% offline usability. Thank you very much.
并不好用
smile的嘟嘟
不好用,所有内容都需要解锁,每一项25…
- New tours & activities!
- Bug fixes and content improvement.