smg360
商务
免费 · 专为 iPad 设计。未针对 macOS 验证。
For SMG clients with a valid username and password, the smg360 reporting app provides real-time, dynamic access to customer feedback and other data sources for the purpose of taking fast action on insights that improve brand experiences and drive customer loyalty. The smg360 reporting app is available in over 40 languages.
SMG inspires experiences that improve people’s lives. We are a catalyst for change, providing actionable customer, patient, and employee insights that boost loyalty and drive business outcomes. Our unique model puts a dual focus on platform technology and professional services—making it easier to collect, analyze, and share feedback and behavioral data across the enterprise. To learn more about our customer experience management, employee experience, and brand research solutions, visit www.smg.com.
更多 网页版会推送下载这个app，下载了，网页可以登入，但是app登入错误。问题不知道在哪里。
网页版会推送下载这个app，下载了，网页可以登入，但是app登入错误。问题不知道在哪里。
You can now share feedback about your experience with the app through short surveys
2026.40.0 10月6日
Fixed an issue that could prevent custom case signatures from being added or edited successfully.
2026.35.1 9月8日
- Improved comment search — results now include all matching comments, with faster loading
- Fixed an issue where push notifications could still arrive after logging out
- Analytics improvements and bug fixes
2026.31.0 8月13日
This update fixes an issue that was stopping push notifications from reaching some users, so you won't miss important alerts. We've also made it easier to move between comments while reviewing feedback, and fixed a few display issues for a more reliable experience.
2026.24.0 6月12日
Improved comment-management workflows with more reliable filters, clearer status updates, restored rating and hierarchy details, and better source visibility across cases and comments.
2026.21.1 5月27日
We’ve made a few improvements to keep your information accurate and easy to access. Customer details in cases and alerts now display correctly, and we’ve fixed issues with dates and time zones so everything appears as expected.
26.13.0 4月1日
Customer Experience measurement fixes
25.50.1 2025/12/18
Improvements to the Comments Overview page
25.30.0 2025/07/29
We fixed some bugs to make your experience smoother.
25.22.0 2025/05/29
What’s New in This Update
We’ve made it easier to view and manage your locations in the SMG Mobile App.
• Map View is Back!
If you have fewer than 15 locations, you’ll now see them on an interactive map.
Have 15 or more? You’ll stay in list view for faster browsing.
• Smarter Location Sorting
View nearby locations (within 250 miles) when location services are on.
Not using location? Locations are sorted by name or Unit ID.
• Consistent CX Insights
CX measure, survey or visit date, and date range now match across views.
• Explore More Locations
Zoom and move the map to view pins beyond your local area.
24.45.0 2025/05/09
Bug fixes and enhancements
24.43.0 2025/04/10
Bug fixes and enhancements
24.42.9 2025/03/12
Bug fixes and enhancements
24.42.2 2025/02/10
Bug fixes and enhancements
24.42.1 2025/01/08
Bug fixes and performance enhancements
24.41.1 2024/11/25
Bug fixes and performance improvements
24.41.0 2024/10/09
Bug fixes and performance improvements
24.40.0 2024/10/03
Performance improvements and bug fixes
24.39.0 2024/09/25
Performance improvements and bug fixes
24.38.0 2024/09/18
Performance improvements and bug fixes
24.37.0 2024/09/12
Performance improvements and bug fixes
24.36.1 2024/09/07
Performance improvements and bug fixes
24.35.1 2024/08/30
Performance improvements and bug fixes
24.35.0 2024/08/27
- Bug fixes and performance improvements
24.33.2 2024/08/25
fixes
更多 版本 2026.42.0 3小时前
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