The Guidance Center
医疗
免费 · 专为 iPad 设计。未针对 macOS 验证。
The Guidance Center – Client Portal
An app designed for our clients to help transform the way you access and manage your behavioral health care. The Guidance Center app allows you to connect and communicate with your behavioral health team, streamline document management and appointment scheduling, simplify billing and payments, and real-time notifications.
Established in 1984, The Guidance Center is a nonprofit Certified Community Behavioral Health Clinic (CCBHC) that provides quality services to children, adolescents, and adults. The Guidance Center provides an array of specialized programs in behavioral health, substance use, prevention, education, recovery, crisis, and family services. Although the majority of services are based in McKean County Pennsylvania, some specialized services extend into other neighboring communities.
更多 - Redesigned the login screen to now only be one page, to remove multiple steps and barriers to login and provide a more consistent experience on all platforms
- Added VoiceOver support across various pages in the app, making the experience more accessible for customers using screen readers.
- Added a clear error message on the login screen when clients attempt to use an expired password reset link. This provides clearer guidance and helps address issues clients have experienced when resetting their passwords.
4.26.0 8月27日
- Bug fixes and performance enhancements
4.25.0 8月13日
- Accessibility enhancements added to form elements aligning with WCAG 2.1 Level AA
- Biometrics prompt was updated to be more concise
4.24.0 7月29日
- Fixed an issue that was preventing some users from logging in after their session expired while the app was running in the background
4.23.1 7月22日
- API backend enhancements
- ADA bot enhancement supporting new AI agent
- Backend enhancements added to improve activity logging
4.21.2 6月19日
- Expired certificates are renewed automatically on a yearly basis
- Backend enhancements added to improve activity logging
- Signing Treatment and Clinical Forms appear as expected
- Security-related enhancements
4.20.0 6月3日
- Backend enhancements added to improve request routing, search performance and activity logging.
- Accessibility enhancements added to the Sign In and Home screens aligning with WCAG 2.1 Level AA
- Members of a group conversation can send/attach files as expected for iOS 26 users
4.19.0 5月20日
- Roster contact details appears as expected for iOS 26 users
4.18.1 5月12日
- Patients assigned a clinical form or treatment plan can now see who issued the document
- The app will not crash for providers viewing the appointment summary page using iOS 26
- Account Recovery screen title and text properly fit the screen when language is set to French or Spanish
- Duplicate messages that appeared during messaging appointments have been fixed, ensuring sent messages no longer display twice
- Compliance-related enhancements
4.17.0 4月22日
- The "Join appointment" link for video appointments using a custom telehealth link is available 24 hours in advance
- Providers will not see an error message when joining an appointment
- Backend improvements
4.16.0 4月9日
- Non-patient users can respond and sign portal forms
4.14.0 2月25日
- Navigating to view Balance statements from the More tab will no longer crash
- Users are able to join non-Zoom room video appointments from their mobile device (Note: this feature depends on whether or not providers have this enabled)
4.13.0 2月11日
- Users can now save their email/username when logging in
- Lab results are now available under the My Health tab
- Completed forms will no longer display skip form as an option
- Portal forms will now display the correct number of forms that have outstanding actions required
- Error state screen has improved color/layout
- Biometric login error handling has been improved
4.12.0 1月28日
- Added support for the Vitals page under My Health
- Join button will now be hidden for online appointments that are not using Zoom
- Updated Password Reset screen so the save button becomes enabled after confirming password
4.11.0 2025/12/30
- Improved biometric support and workflow
- Added access for viewing Allergies, Immunizations, Health Insurance under My Health
- Updated supported fields for Care Team, Problems (previously Diagnoses), and Personal Info under My Health
- Improved access to Privacy Policy under More tab
- Updated Zoom Meeting SDK to v6.5.10
- Minimum support iOS version is now iOS 15
- Fixed minor bugs related to primary color used within the app and date displayed on Home tab
4.10.0 2025/11/26
- Fixed bug related to balances displayed on Home tab
4.09.0 2025/09/25
- Join button is now displayed on Appointment cards at all times, unlocking 10 minutes before meeting start time
- Cancel button will be hidden 1 minute before the appointment start time for patient users
4.04.0 2025/06/24
- Zoom Meeting SDK updated to 6.4.3
- Join Appointment button now displays at all times on the appointment card
- Billing tab no longer displays for users who are not using Statements integration
- Fixed badge counter on documents list, it now supports more than 1 character
- “Integration Appointment via Credible” label is now displayed properly
- Home tab now displays the proper label when a response is required on a form
- Paid on date no longer updates on Balance screen if the payment fails
4.03.0 2025/05/06
- Added functionality to support Payments & Statements feature
- Improved account recovery error messaging
- Fixed a forms navigation issue on the Home tab
- Fixed an issue where questions on forms could not be completed
4.02.1 2025/04/16
- Bug fixes and improvements
3.60.0 2024/10/03
- Bug fixes and improvements
3.10.0 2024/02/16
- Bug fixes and improvements
3.0.0 2024/01/23
- Bug fixes and improvements
2.67.0 2023/12/06
- Bug fixes and improvements
2.66.0 2023/11/02
- Redesigned the login screen to now only be one page, to remove multiple steps and barriers to login and provide a more consistent experience on all platforms
- Added VoiceOver support across various pages in the app, making the experience more accessible for customers using screen readers.
- Added a clear error message on the login screen when clients attempt to use an expired password reset link. This provides clearer guidance and helps address issues clients have experienced when resetting their passwords.
更多 版本 4.26.0 8月27日
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