SuoDesk – Help Desk App

社交

免费 · 专为 iPad 设计。未针对 macOS 验证。

With the native app you can provide support for your customers from everywhere. Put your customers at the heart of your business, even when you're on the move. SuoDesk is complete support solution that helps you provide great customer service and keep your customers happy! The SuoDesk mobile app is a flexible and efficient ticketing system that helps you resolve tickets with the same ease and functionality as your desktop version single. What the application can do:• Accept support tickets and requests from the online chat installed on the company’s website• Send messages to clients• Respond with preset quick phrases• Send emoticons, so you can convey emotions in a business chat, which has a positive effecton the loyalty of your customers• Receive information about the site visitor (source of transition to the site, time on the site andmuch more)• Transfer the ticket and dialogue to other operators• Manage the status of operators (online or offline)• Send pictures and files • Store the history of correspondence with clients• Send and receive push notifications Stay in touch. Don't miss a single customer thanks to PushNotifications• Invite new operators to dialogue with the client• Chatbots (automated chat responses) Allow an enabled chatbot to answer some questions Advantages of our support help desk: - control of lost support tickets and dialogues - active user invitations to dialogue with the operator - quick templates and phrases to make the work of operators easier- monitoring the work of your operators- monitoring operator statuses (online/offline)- complete tickets statistics and chats- history of all tickets and chats- chat with colleagues- group chat. Chat with group chat feature. Ideal for seminars or meetings- feedback. Get feedback and ratings from your clients after every conversation and tickets This is not all the possibilities of our help desk solution. There are many more functions, and each update adds new ones. Try the free demo to get the full experience. In order to start working in the mobile application, you will need to enter your username and password. And you can work in the application. Your opinion is important to us! But developers can't always respond to comments. If you have any wishes, questions, comments and suggestions, please write to us in the chat on the suodesk.com website or by email support@suodesk.com. We always answer!We are always happy to receive your feedback and are happy to help you!

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开发者“SUO DIGITAL LLC”已表明该 App 的隐私规范可能包括下述数据处理方式。更多相关信息，请参阅 开发者隐私政策 。

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    信息

    提供者
    • SUO DIGITAL LLC
    大小
    • 29.8 MB
    类别
    • 社交
    兼容性
    设备需装有 iOS 12.0 或更高版本。
    • iPhone
      设备需装有 iOS 12.0 或更高版本。
    • iPad
      设备需装有 iPadOS 12.0 或更高版本。
    • iPod touch
      设备需装有 iOS 12.0 或更高版本。
    • Mac
      需要 macOS 11.0 或更高版本以及装有 Apple M1 或更高版本芯片的 Mac。
    • Apple Vision
      设备需装有 visionOS 1.0 或更高版本。
    语言
    丹麦语和另外8种
    • 丹麦语、乌克兰文、俄文、瑞典文、繁体中文、英语、葡萄牙文、西班牙文、阿拉伯文
    年龄分级
    4+
    版权
    • © 2024 SuoDesk
  • 隐私政策

    • 更多来自"SUO DIGITAL LLC"的 App