Stay Connected to Those Who Matter Most
myViaPath, formerly GettingOut, is the official app for participating correctional facilities, supporting millions of family and friends with simple tools to search, communicate, and offer support.
Getting started is easy. Find your loved one and their facility, create an account, and myViaPath will guide you through the services available to you.
With myViaPath, you can:
• Send and receive messages
• Share photos
• Send video clips
• Send eCards
• Deposit funds to your loved one’s eligible account
• Manage your account and payment methods
Every facility is different. Services and availability vary by correctional facility.
New name. Same trusted connection.
GettingOut is now myViaPath, a ViaPath Technologies service.
更多 Bug fixes and performance improvements.
3.4.5 10月20日
* Simplified sending process
* App update flow improvement
* Added Request to Call button option included
* Performance improvements and bug fixes
3.4.2 4月21日
*Improved and simplified deposit process
*Info tab and notifications
*AI messages moderation for faster approvals (at select facilities)
*Design updates
*Performance improvements and bug fixes
3.4.1 2025/10/29
- Bug fixes and performance improvements
3.3.3 2025/05/21
- Fixed an issue for some users where uploading a video message would fail
3.3.2 2025/03/09
- Fixed a problem with the Deposit button
3.3.1 2025/03/05
- Bug fixes and performance improvements
3.3.0 2025/02/26
Bug fixes and improvements
3.2.8 2024/07/08
Bug fix for text message character count.
3.2.7 2024/06/14
*ViaPath Design and Logo Updates
*In-app Messaging functionality
*Invite Friends process and tracking improvements
*Funding/pricing language updated for Photos/Videos
*Spanish translation for denied reasons added
*Alerts button added to My Info section for staying on top of important updates
*AUS bug fixes
*Performance improvements and bug fixes
3.2.6 2024/05/30
- Added support for Australia country selection
- Bug fixes and improvements
3.2.4 2023/12/19
- Improved app version update flow
- Increased Home screen visibility from banner removal
- Improved messages flow inside threads and date prioritizing
- Funding pop-ups improved
- Multiple performance improvements and bug fixes.
3.2.3 2023/08/22
*Increased login time for up to 30 days before being logged out
*Slow text entry fixed.
*Bug fixes.
*Performance improvements.
3.2.2 2023/05/08
* In-app invite a friend referral system released. You can now invite friends to use the GTL GettingOut Messaging App.
To get started go to “My Info” tab in the app > click “Invite Friends” and then choose your method of invite.
* Request for authorized legal council to be approved as a “Professional” and use our non-monitored, secure Private Messaging for attorney-client protected communication at supported facilities.
* Updated in-app communications for suspensions.
* You can now enroll in Inactivity Alerts for your Friends and Family account.
3.2.1 2023/02/25
* In-app invite a friend referral system released. You can now invite friends to use the GTL GettingOut Messaging App.
To get started go to “My Info” tab in the app > click “Invite Friends” and then choose your method of invite.
* Request for authorized legal council to be approved as a “Professional” and use our non-monitored, secure Private Messaging for attorney-client protected communication at supported facilities.
* Updated in-app communications for suspensions.
* You can now enroll in Inactivity Alerts for your Friends and Family account.
3.2.0 2023/02/23
* You can now receive photos and videos from your incarcerated loved ones at supported facilities.
* Bug fixes.
* Performance improvements.
3.0.1 2022/08/02
Bug fixes and updates.
2.9 2021/11/04
GettingOut mobile messaging arrives in Canada! You can now send and receive messages, on your phone, from your loved ones in select Canadian facilities. Start messaging today!
2.8 2021/09/28
App enhancements and improvements.
2.7.1 2021/07/15
Now you can receive your contact requests directly in the app! Whenever a loved one sends a contact request, you can respond to that request directly inside the Contacts screen. Never miss a contact request again!
2.6 2021/05/18
Bug fixes
2.5.1 2021/05/11
Never miss another message with Push Notifications! Make sure you have push notifications enabled in your device settings and we’ll send you a notification when you receive a new message from your loved one.
2.5 2021/02/18
Bug fixes and improvements.
2.4 2020/11/04
- Bug Fixes
2.3.1 2020/09/10
Bug fixes and performance improvements.
更多 版本 3.4.5 10月20日
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