Quick Contact Access: Open contacts or groups directly from Playbook actions and communicate instantly. Reliable Refresh: Data updates as expected for a smoother experience. Consistent Contact Details: Contacts and groups show accurate information. Better Organization: Playbooks, Documents, and Plans now follow alphabetical order.

The mobile application now supports the same multi-factor authentication (MFA) methods available on the web platform. Users can authenticate using their organisation’s preferred methods, including authenticator applications, ensuring a consistent and secure login experience across platforms.

Fixed bugs affecting contact display Resolved issues in playbooks Improved data sync reliability and performance

Enhanced Contact Sync: Personal contact details now display correctly during synchronisation. Stabilized Refresh Process: Data refresh has been improved to ensure updates are consistently synced without errors.

Forgot PIN Option – New Feature We’ve added a “Forgot PIN?” button to the PIN entry screen to improve the user experience. When selected, this option will: • Clear the existing PIN. • Redirect the user to the login screen. • Allow login using a password (or biometrics, if enabled). • Prompt the user to set a new PIN after a successful login. This update makes it easier for users to recover access quickly and securely.

Password Reset Now Available in Mobile App: Users can now reset their passwords directly within the mobile application, eliminating the need to access the main platform. This enhancement offers greater convenience, especially for those needing to recover access while on the move.

Ability to select contact type using Email All and SMS All. When users select SMS All or Email All, the app will now prompt for the preferred contact type: • SMS Options: • Work Mobile Only • Personal Mobile Only • Both • Email Options: • Work Email Only • Personal Email Only • Both Functionality to reset your Password from Mobile Application: Users can now reset their passwords directly from the mobile application without needing to access the main platform. This improvement provides a more convenient experience for users who need to recover their accounts on the go.

New Feature: Mobile User Password Management This update introduces a new feature for managing passwords for mobile users, particularly those who do not access the web application. The update focuses on security, streamlined user workflows, and improvements in both web and mobile apps Changes to existing functionality: 1. PIN-Based First-Time Login capability, where users receive a PIN via email. 2. Login Process Enhancements and improved security.

Bug fixes and screen display improvements