Personally I’m grateful that Revolut exists. There is literally a million things that you can do, especially with the new updates that just came out on this truly amazing application. It took quite some time for my documents to get approved, which made me really mad because I wasn’t sure what the problem was. Eventually the documents where approved and so on and so on. One thing that wouldn’t hurt though, is for a telephone hotline for customer support because I had questions and a lot of them that where left unanswered. We all have questions that need to be answered most especially for beginners that want to start investing am I right. But on the other hand I want everyone to know that Revolut is the number one app for people who know they’re stuff, and also for beginners no bought.

Very likely they pay for these inflated reviews so mine will just get lost in the crowd, but i still want to share for visibility. Their robo-advisor is just bad. It is pointless because the more you fund the more you lose, same for withdrawing. So you are supposed to just put a big sum and wait your fate. It’s counterproductive and a failed product. Withdrawals are also immediately processed which is usually a good thing but in this case, you don’t have time to correct a mistake and you end up charged and your portfolio crumbles. Chargeback case i had with clearly faulty products, and the vendor was rude and unresponsive. Instead of them helping, they sided and ignored my video and picture evidence which indicates unethical practices, so be careful, they were reported for that. Support is just horrible, templates and robots only, they don’t understand the product themselves, how would they be able to help. Complaints are pretty much the same, stay away in general from investing, complaints and avoid chargebacks because it will make you look bad and they don’t put effort. Ill be honest though other products are okay, low fees and the app is not bad itself, so kudos to developers and marketing but this experience just ruined it for me!

I am very happy for Revolut flexibility. But I faced for the first time, the situation of needing a new card after my previous card expired. The subscriptions I had before were not automatically updated. I had to visit all websites, one by one and update manually the new details. Can you please inform us when this transfer gets smoother? My partner receives his salary in Revolut and in November 2026 his current card expires. How can Revolut guarantee that the bank paying the salary will be able to access the new card details? Who should we contact for this? Please keep up the good work Revolut, listening to your customers is the best strategy to keep growing with us.

Revolut is a bank with pros and cons. When it goes to general features and UI comparing to competitors - it’s really cool and strong. But if something involves support - it’s total waste of your time and extensive-not-helping messages from AI bot and people who can’t do anything except send a scripted text to mitigate dissatisfaction and give to real help. I’m waiting for approving crypto transaction more than 1 month!! 4 times reaching support and asking them do I need to provide anything else for review (even though I provided from the start). Every time I’m told different time lines, constantly extending time I need to wait. No visible actions are taken. I hate when I’m lied to. Revolut is not transparent and not user oriented. Thank you for sending me different offers as being top spender, but maybe you just follow your SLAs? Absolutely disappointing experience when premium support misleads you and can’t do anything. Even blocking and refunding transaction is an action! But Revolut for some reason decided tapping me along for 1 month