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nextbike 4+
nextbike
-
- Free
Screenshots
Description
Forgot your bike, miss the bus, flat tire? Find a nextbike near you with the nextbike app and start cycling right away - available at any hour and with just a few easy steps.
To hire a bike, simply select it, scan the QR code or enter the bike number - then off you go! You can return the bike at one of our stations or anywhere in the Flexzone. Our app provides you with everything you need at a glance. You can easily find the right return location with the map function or manage your customer account. You can also use the app to redeem vouchers, discover news, give feedback, or contact our customer service.
With your account, you can use nextbikes in over 300 locations throughout Europe including KVB-Rad in Cologne, WienMobil Rad in Vienna, Stadtrad Innsbruck, Styr & Ställ in Götheburg, nextbike Berlin, and many more. You can see whether your city is included using the map function in the app or find all the cities with a nextbike system on our website at www.nextbike.de.
What’s New
Version v4.10.4
The nextbike app is regularly updated by us. Our goal is to improve the app continuously and to provide you with an optimal user experience. In this update we have therefore made the following changes:
- Fix AppIntent Crash
- Improve reliability
Do you like our app? Rate us, please! Your feedback makes the difference and helps our developers to improve the app continuously.
Ratings and Reviews
Love it!
It’s easy to use, it’s not that expensive and the bicycles are in a really good condition!
The only thing that confuses me sometimes is the payment methods and what happens if I do not have 4g? Can I rent a bicycle while I’m offline? Thank you!
Developer Response ,
Hey Magdalene, thanks for your feedback! We're glad to hear that you are satisfied with nextbike. You can rent our bikes in the app and via phone as well. Just call your local nextbike customer support hotline, choose a bike and we will open the lock for you and close it again, when you're done with your ride. Best, your nextbike team
Glitchy!
Very often the bikes don’t unlock. If you return a bike then change your mind and want to unlock it again. you cannot. Just says that you returned it recently. It doesn’t even tell you how long you are timed out for. Very user unfriendly.
Also I’ve been charged €20 today despite having an annual plan where I can ride for 120 mins for free. I’ve used about 30 mins of it today and no idea where the charge is from. Customer service doesn’t answer the phone and there’s no live chat. I’ve sent messages in their support/contact form all day with no response. First problem started at 8am this morning when it told me I needed to add a payment method and my profile was incomplete despite me using the bikes since a week already. Then it charged me €1. Which randomly then appeared in my credit. This app is a nightmare!
Scammed me for 20 euro.
Found the bike nowhere near the bike station. Cleaned it and after using it I thought I can leave it anywhere on the pedestrian area. Got a message after 4 hours that I have 20 euro fine for parking in a non bike station. No way am I walking back at 12:00 night to put it back in spot in order to revert my fine (they didn’t even specify that you can do that). Just don’t let your users lock it in a non bike station or at least send your notifications instantly.
App Privacy
The developer, nextbike, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Identifiers
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
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nextbike GmbH has identified itself as a trader for this app and confirmed that this product or service complies with European Union law.
- Address
- Erich-Zeigner-Allee 69-73 04229 Leipzig Germany
- Phone Number
- +49 3069205046
- kundenservice@nextbike.de
- Size
- 82.8 MB
- Category
- Travel
- Compatibility
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- iPhone
- Requires iOS 12.0 or later.
- iPad
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
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English, Albanian, Basque, Bosnian, Catalan, Croatian, Czech, Dutch, French, Galician, German, Greek, Hungarian, Italian, Latvian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Ukrainian, Welsh
- Age Rating
- 4+
- Copyright
- © 2024 nextbike GmbH
- Price
- Free