Hawaiian Telcom Support

Network tests and ID verify

Free

Hawaiian Telcom Support runs a variety of network tests and diagnostics and allows you to share them with the support representative who's working hard to solve your problem. This information will help them to solve your issue quickly so you can go back to enjoying your Internet package to the fullest! After a running your scan a Hawaiian Telcom Support agent needs to look at the information collected, so please contact us for help if you have run a scan before talking with us. This app is also used to verify your ID for billing, sales, and other account issues. Note: The location permission gives us access to additional network and WiFi data

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Bug fixes and performance improvements.

The developer, Cincinnati Bell, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Not Linked to You

    The following data may be collected but it is not linked to your identity:

    • Location
    • User Content
    • Diagnostics

Privacy practices may vary based, for example, on the features you use or your age. Learn More

The developer has not yet indicated which accessibility features this app supports. Learn More

  • Size
    • 41.1 MB
  • Category
    • Utilities
  • Compatibility
    Requires iOS 15.0 or later.
    • iPhone
      Requires iOS 15.0 or later.
    • iPad
      Requires iPadOS 15.0 or later.
    • iPod touch
      Requires iOS 15.0 or later.
    • Apple Vision
      Requires visionOS 1.0 or later.
  • Languages
    • English
  • Age Rating
    4+
  • Provider
    Cincinnati Bell Inc
    • Cincinnati Bell Inc has not identified itself as a trader for this app. If you are a consumer in the European Economic Area, consumer rights do not apply to agreements between you and the provider.
  • Copyright
    • © 2019 Hawaiian Telcom