I don’t know if there was a new update recently, but the way the app works now is really frustrating. Before, I could watch an advertisement to unlock two parts, or watch ads to earn 20 coins, which I could use to unlock parts. I had around 17 ads available for the coins, and it was a really useful option for people who don’t want or can’t afford to pay for every part.Now, I don’t see either of those options anymore. It happens with every series I check, not just one specific show. Instead, the parts are simply marked as Premium and I’m told that I need to unlock them, without giving me the option to watch an ad or earn coins.I also think it’s important to remember that not everyone has enough money to spend on an app. Some people need their money for food, school, family and other important things, so they simply can’t spend money on something they don’t necessarily need. That’s why the option to watch ads and earn coins was so important. It allowed people to enjoy the app without having to pay for every part.If this is because of a new update, please reconsider this change and bring the previous options back. ReelShort is honestly a great app and I really enjoy watching the series on it. I would happily continue using it if the option to watch ads and unlock parts was available again.If this continues and the previous options are not brought back, I will probably uninstall the app. I honestly don’t think I’ll be the only one. I really hope this is only a temporary issue and that the old options will return. I’m giving 2 stars because I really don’t like this decision if it wasn’t just a mistake or a temporary issue. Otherwise, I would honestly give the app 5 stars. The ads never bothered me enough to make me stop watching, and I actually think ReelShort is a really great app. I would really appreciate it if you could reconsider this decision and bring the previous options back. If this is actually just a technical issue, then I’m sorry for the misunderstanding.
Hi, we are sorry to hear that the App was not as your expected.Customers are all more than welcome to submit a question to our Customer Service team and we will reply within 48 hours. Please contact our customer support: ReelShort.support@crazymaplestudio.com or via Profile-Feedback in the app. We will respond as soon as possible.