Philips Sonicare 4+

Best way to brush your teeth

Philips

    • Free

iPhone Screenshots

Description

Do you remember when you learned to brush? Neither do we! It turns out, most people don’t brush properly.

Have you ever wondered how well you are actually brushing your teeth? When you connect your Philips Sonicare toothbrush to the app, you’ll receive personalised insights and guidance as well as tips to improve your brushing habits. That helps you achieve a healthy mouth and a confident smile.

Please note you must have a connected toothbrush to use the app. By connecting to the app, you’ll also receive the latest updates to your brushing experience.

With our most advanced toothbrush – Sonicare 9900 Prestige – the app works in harmony with your brush to access the full range of benefits, including:

- Real-time guided brushing to brush your best.
- SenseIQ to sense and automatically adapt your brushing style.
- Auto-sync to update without your phone nearby.

Your Sonicare app experience will vary depending on which toothbrush you own and where you live:

PREMIUM
- 9900 Prestige – SenseIQ, mouth map, personalised guidance and tips.

ADVANCED
- DiamondClean Smart and FlexCare Platinum Connected – mouth map with position guidance and missed area notifications.

ESSENTIAL
- DiamondClean 9000 and ExpertClean – SmarTimer and brushing guides.

In the Sonicare app:

Real-time brushing guidance
The Sonicare app monitors your habits, like if you’re reaching all areas of your mouth, how long you brush or how much pressure you’re using, and coaches you with tailored advice. This coaching helps to ensure consistent, complete coverage, every time you brush.

Dashboard
The Dashboard connects to your Sonicare toothbrush to collect your brushing habits. Each day and week, you will receive an accurate, easy-to-read report, giving you the brushing insights you need to improve and maintain your oral health.

Automatic brush head reordering service
Always have a fresh brush head when you need one. As the Sonicare app monitors your brush head’s usage, the reordering service reminds you when you need a replacement, and can automatically place an order so it arrives just in time. The brush head smart reordering service is available in the United States, United Kingdom, Germany, France, Spain, Italy and Japan.

Connect with Apple Health
We heard you! You can now link the Sonicare app to the Apple Health app. When you do, you can track your brushing habits along with the rest of your health data, so you can set goals and be in control of your personal health.

What’s New

Version 10.13.0

With the new update, the Philips Sonicare app continues to provide bug fixes and performance improvements based on your reviews and feedback.

Ratings and Reviews

3.4 out of 5
186 Ratings

186 Ratings

Bassgooch ,

App not work properly after New year

EDIT: Works fine...

Before the New year the app worked fine but after the New year are all sessions ( cleanings ) recorded as lost. I tried reinstall the app but it didn’t help. We have two brushes and the issue is the same. Firmware is latest...

I’ll change the rating once the will start works properly..

Developer Response ,

Hello, thank you for your feedback regarding our Sonicare app.
We are sorry to hear that there were problems with the functionality of app.
Please, if the reinstallation of the app did not work, please we would recommend trying rebooting the device (mobile/tablet). It is possible that there was a outage of the app.
If the problem persists, do not hesitate to contact us: https://m.me/philipsczechrepublic
or on WhatsApp: +420 771 133 012
Team Philips

dh7667 ,

Great app but buggy and missing features

This app has great potential. Philips should invest more in its development though. 50% of my cleaning sessions were not recorded in the Last 7 days section. What is the point of the app if it can't even correctly display sessions? Note that the Today tab correctly shows cleaning sessions for today, so it must be a display bug on the Last 7 days tab. This is a blocking bug and should be fixed ASAP. Others have the same issue from what I've been told and seen. Furthermore, Philips should add features like custom session duration. I find that 10 seconds per segment is too little sometimes because it takes a while for the brush to detect where you're cleaning and hence often touch up sessions are forced while it would have been enough to allow 5 to 10 more seconds per segment. You should make this customisable by each customer to fit their needs. I will update this review when and if you fix the bug.

Developer Response ,

Hello, thank you for your feedback.
We are sorry that there were problems with using the application. It is possible that there was an outage of the app and therefore the sessions were not recorded.
Please, try to reboot the device (mobile/tablet) or reinstall the app.
If the problem still persists, do not hesitate to contact us: https://m.me/philipsczechrepublic
or on WhatsApp: +420 771 133 012
Team Philips

Elderik ,

Useless application

After few usages you will just uninstall it anyway. The reason is that toothbrush don’t need it to work properly. The timer is part of the toothbrush and app is just visualization. Additionally app collects some data about your usage of toothbrush. But first you have to find your phone, take it to your bathroom and manually turn on the app. Just why? Also who needs to know how often you brushed your teeth, if you are not parent checking kids? Did you use too much pressure? After first usage all the dots will be green. So no additional value whatsoever.

Developer Response ,

Hello, Elderik.
We are sorry to hear that you are not satisfied with the app.
Thanks to the application you should learn how to properly use the sonic toothbrush or more precisely learn how to properly clean your teeth (how much pressure should you use etc.).
In case of need do not hesitate to contact our colleagues through this link: https://m.me/philipsczechrepublic
Our colleagues are available from monday to friday (8:00 - 22:00) and from saturday to sunday (10:00 - 22:00). They will be glad to help.

Team Philips

App Privacy

The developer, Philips, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Health & Fitness
  • Location
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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