Various improvements based on user feedback from this week's release. Improved the On-Site investigation to prevent loading spinners from hanging. Updated Location Tracking status text to update immediately when user revokes the permission. Removed some errors that were not helpful if user logs in without location permission. Instead, user status will not automatically update to "Available".

Redesigned user experience, with new views for On-Site Investigations, improved location tracking, improved permissions management, and more.

Adds support for German and Italian languages

Fixes a token refresh issue which was unfortunately causing continued "an unknown error has occurred" notices to display on the main Assignments list page. If a user's session has completely expired, they will now properly be logged out with a notice that the session has expired. In more detail: To secure our applications, we use access tokens which expire routinely, and can be refreshed as long as the user is still logged in. Unfortunately when the app attempted to retry a failed request, it did not wait for the access token refresh action to finish, resulting in a frustrating loop of "unknown error" notices for users. Thank you for your patience as we dug extremely deep to address the true root cause of this issue.

Fixed several small issues in this patch release. Sometimes, an "unknown error has occurred" displayed on the front Assignments page. This was due to the user token expiring briefly. To prevent this, the app will now check for a valid token before every request to RSPNDR servers.The "Submit Report" button will now be disabled while the report is being submitted. This will prevent errors caused by double pressing the submit button.Added iOS 18 support for Tab Views, which caused unintended nesting of the bottom Tab View Toolbar for users that upgraded their iOS.Fixed a bug in the URL check that prevented Google Maps, Apple Maps, and Waze, from displaying in the Navigation Menu.Updated to the newest version of Shake Bugs.

Updated the link to "Rate in the App Store" button, to better link directly to the RSPNDR app.

The RSPNDR app is now redesigned to improve user experience. New features include intuitive swipe actions, improved list view for assignments, enhanced dark-mode support, improved phone verification, and a revamped account management page. Added support for new assignment types to be offered in the future, along with support for multiple simultaneous assignments, which may be offer in the future. Enhanced error messaging to inform you when something has gone wrong, with the option to submit a bug report to RSPNDR.

- Add support for new alarm type, Perimeter Check, to be made available in the future- Change "Ground" tab text to "Notify" - Links are now clickable in "Notes" when accepting an alarm - Add support for linking Patrol Step names to photos - Fix clickable button area on some buttons

Revitalized User Interface for Reports, and other common views during Alarm Response Support for "Patrol Check" alarms. A new product offering for eligible guards.

- New property type of "Big Box Retail" is now available- Small bug fixed with Indoor Mall property type- Under the hood improvements to prepare for future feature releases

- A new login format is now released, which combines the company code with the employee ID, separated by a forward slash ("/"). Please take care when logging in for the first time with this new update- Your full username is now shown for confirmation in the side drawer hamburger menu after logging in.

- Refreshes app after login to show any currently offered alarms more reliably - Expired sessions will now redirect to the login page with an appropriate error prompting the user to login again to continue- Notification will be sent to user if session is expired while app is in the background

Fixes issue that caused app to crash when loading support number

Updated logic for calling for support

- Fixes issue where Person On-Site photo was not being attached to report

- Fixes issue where app crashes when taking a photo after writing details from the previous property side - Serves notification to user when force-quitting app to notify that location services have been interrupted

Fixes typo in Dutch translation

- Vastly improved Dark Mode for all users - Fixed text overflow issues caused by large text or Dutch language translations

- Updated Dutch translations - Fixed popup background colour in dark mode - Prevent auto-navigation when using Waze to navigate to address

- Photo upload progress is now tracked. The image will be blurred and form section will be invalid (red asterisk at the top of each tab) while uploading is in progress - Displays upload status in preview window, and a retry button if it has failed - Fixes a bug where photos were not uploading until report was submitted. Photos will now begin uploading as soon as they are added to the report - Submit Button will now be displayed at all times, but be disabled if report is incomplete - Login button, when pressed, will contain a loading spinner instead of the button disappearing. - Stale images will not be included in the report, such as those taken when Person On Site or Vehicle On Site was answered YES then later switched to NO

- Fixes missing city information in location details sections - Fixes issue where photos were not required if any side declared "Not Secure" - Fixes issue with disappearing text/ profile photos when onboarding a new user - Fixes/Cleans up design of "Accept" and "Reject" buttons when loading - Add investigate side status text to each card in investigate tab (ie. "Secure", "Not Secure", etc...) - Add reminder for required notes or pictures in Report Summary that are preventing form submission - Vehicle Card in Investigate tab: remove excessive height when "NO" is selected - Require as "YES" or "NO" response for vehicle on-site form item - Shake Bugs "Report an Issue" button is now available in the side drawer - Fixed an issue where the popup would not show when pressing "Investigate Alarm" - Added a loading spinner to "Investigate Alarm" button - Fixes issue where Cause Type notes were not being displayed in the Report Preview- Fixes issue where grounding notes were not being displayed in Report Preview when guard was instructed not to ground. - Fixes issue where Cause Type notes were not being displayed in the Report Preview - Fixes issue where grounding notes were not being displayed in Report Preview when guard was instructed not to ground.

Full Dutch language support. Small fixes with French translations.

During investigation of an alarm, photos other than the front (or lobby if apartment) of the property will no longer be required if the following conditions are met: - the site cause type is a secure type (ie, not vandalism or unauthorized entry) - A person is on-site and provides ID

- Add address confirmation when hitting Investigate - Change the RSPNDR support phone number - Change to the RSPNDR Email support - Introduce improved location behaviour

- Improved Notification for Alarm Offers - Change to support email address - Lockbox Feature