SAP Field Service Management 17+

SAP SE

    • 2.6 • 60 Ratings
    • Free

Screenshots

Description

Perfect field service moments in one mobile app. SAP Field Service Management provides industry-leading field service management capabilities in real-time, by bringing together the right data at the right moment to delight customers and drive business results at the most critical points of service.

BENEFITS
· Send ETA and arrive on time with the right equipment to solve service requests efficiently and meet SLAs
· Real time optimization for better utilization in dynamic service environments
· Streamline your cash flow by empowering technicians to generate service reports, capture signatures, or do in-field payment right on the spot
· Highly flexible checklist improving MTTR
· Improved visibility for real customer satisfaction and loyalty
· Improve first time fix rates by providing access to customer, site and installed product information, inventory, warranties and contracts, SLAs, and pricing
· Reduced administrative costs associated with time-consuming paperwork or debriefing work orders
· Make your service workforce to in-field sales by providing service technicians selling recommendations and access to current pricing
· Full offline support when out of mobile coverage gives you true mobility

What’s New

Version 24.05.1

BUG FIXES
• App crash when generating an HTML report

Ratings and Reviews

2.6 out of 5
60 Ratings

60 Ratings

Tomekk88 ,

Stundenerfassung

Leider kann man nachdem letzten Update, keine Stunden mehr für die Kollegen erfassen. Das macht die ganze Sache um einiges komplizierter.

nipbin ,

Unterschriftsfeld im Hochformat

Leider haben meine Kollegen und ich seit kurzem das Problem das unserer Unterschriftsfeld für den Kunden beim Checkout im Hochformat dargestellt wird. Ich benutze ein iPhone 7 mit iOS 13.6

froen0815 ,

"Perfect Field Service Moments"

Da ist aber noch reichlich Luft nach oben, von "perfect" kann keine Rede sein.
Wenn man einmal bedenkt wie oft in der letzten Zeit "alte" Fehler durch "neue" ersetzt worden sind, wird man doch erheblich in seinem Arbeitsablauf gestört.

App Privacy

The developer, SAP SE, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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