The Volkswagen app is the digital companion for your Volkswagen. It allows you to use mobile online services, irrespective of which model you drive with which drive type and whether you have a VW Connect, We Connect or Car-Net contract.
With the Volkswagen app, for instance, as the primary user, you can view your Volkswagen vehicle’s current range, pre-set your preferred temperature, find filling stations and charging stations and much more!
Here are just a few of the wide range of services available:
• Vehicle status: Check whether the vehicle is locked and the lights are switched off
• Send your destination to your vehicle with ease before you travel
• View the last parking position
• Store your preferred authorised workshop or contact Volkswagen AG directly
• Vehicle Health Report
• View the remaining range and current charge level even when you're not in the vehicle
Find out for yourself! The scope of functions may vary in particular according to vehicle configuration, contract (VW Connect, VW Connect Plus, We Connect or We Connect Plus), software version and market. Certain functions may become available for your vehicle at a later date where applicable.
You can find more information on connectivity on the Volkswagen website in the Connectivity section.
We Charge:
• Availability of charging stations in real time and further details (operator, charging capacity, etc.)
• Manage charging plans and charging cards and view charging history
• Connect and control the charger at home
You can find more information on We Charge on the Volkswagen website in the We Charge section.
The Volkswagen app is the former We Connect ID. app and also incorporates the functions of the We Connect app.
Download the Volkswagen app and updates free of charge using the button. If you do not perform available updates, you may not be able to access the full range of functions in their entirety.
You can give us feedback from the Volkswagen app. We welcome praise, suggestions and constructive criticism. Please also let us know if the technology is playing up or there are any other issues.
To use the mobile online services, you need a Volkswagen ID user account and to log in to the Volkswagen app with your username and password. In addition, a separate contract (VW Connect, VW Connect Plus, We Connect or We Connect Plus) on the use of mobile online services must be concluded with Volkswagen AG online at www.myvolkswagen.net or via the Volkswagen app. More information is available at connect.volkswagen.com and your Volkswagen dealership.
ID.3 Pro: Electricity consumption in kWh/100 km: combined 16.5-15.2; CO2 emissions in g/km: combined 0. Consumption and emissions data is only available for the vehicle according to the WLTP, and not according to the NEDC. Information on consumption and CO₂ emissions with ranges depending on the selected equipment of the vehicle.
In practice, the actual electrical range varies depending on factors including driving style, speed, use of convenience/auxiliary equipment, outside temperature, number of passengers/additional load, topography and the battery's age and wear process.
Jeg har indtil for ganske nylig kunnet se, hvor mange %, bilen var ladet op og også rækkevidden. Hvorfor er det deaktiveret, og vigtigst: hvordan får jeg den mulighed tilbage? Vh Martha
Developer Response
Hej Martha1947, tak for din feedback. Vi vil gerne hjælpe dig med at løse dit problem. Du er velkommen til at kontakte os, hvis du har brug for det, via e-mail på connect-support@volkswagen.de Med venlig hilsen, dit Volkswagen Team
VW App generelt.
RobertNoergaard
Hvorfor skal man uploade en video af sig selv med sit kørekort ved siden af, for at kunne få lov til at betjene lås og låsop funktionen, før end VW kan godkende en til denne service? Ikke særlig konstruktivt, der må være en bedre måde, måske vis Mitid…Derudover, syntes jeg det er mærkeligt at appen kun virker på en bruger, nemlig den primære, hvorfor kan der ikke være 2 personer tilknyttet, når der som regel er 2 brugere af samme køretøj? Der må i gerne stramme lidt op VW. Vi har en anden bil der fungere på 2 brugere med lås/låsop funktion samt alt det der ellers er i appen, nemlig en Volvo! Hvis de kan, må i også kunne få det til at fungere?
Developer Response
Hej RobertNoergaard ,Mange tak for din værdifulde feedback.Vi vil fortsætte med at udvide appen med flere funktioner i fremtiden.Med venlig hilsenDit Volkswagen-team
Notifikationsamok
KDLPDK
Der er sket noget i den nyeste version, så man flere gange om dagen får notifikationer om at bilen ikke er låst, når man går ind i appen/ud til bilen er den låst. Det er lidt stress at få 10 notifikationer om dagen om at bilen ikke er låst.
Developer Response
Hej, Vi beklager, at der opstod problemer, mens jeg brugte Volkswagen-appen. Vi arbejder konstant på at forbedre vores produkter. Kontakt os venligst via e-mail (connect-support@volkswagen.de), så vi kan hjælpe yderligere. Dit Volkswagen-hold
God app, meeeen
jdbenfifejebksdiu
God app men der mangler en del. Havde tidligere en e-up. Men app’en til den kunne du se lokation af din bil. Åbne bilen, se om der var døre åbne, låse bilen og meget mere! Hvorfor kan du ikke det i en bil som er meget nyere og fra samme leverandør?
Developer Response
Kære jdbenfifejebksdiu, tak for din værdifulde feedback. Det tager noget tid at implementere de enkelte funktioner fra idé til oplevelse i appen. Men du kan være sikker på, at vi arbejder løbende på det. Du er velkommen til at kontakte os om nødvendigt via e-mail på we-support@volkswagen.de. Med venlig hilsen, dit We Connect ID-Team.
New to Help & Contact
– Contact form pre-filled with relevant details to make things simpler and make it easier to process your inquiry
App-specific adjustments:
– Performance improvements
– Improved usability
– Bug fixes
Version 2.67.1
The developer, Volkswagen, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Location
Contact Info
User Content
Identifiers
Other Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Identifiers
Usage Data
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
