Lumi by Nextcare
Take control of your health
Free
Lumi – Your Trusted Health Companion
Whether you’re an Allianz-insured member, Nextcare-insured, or covered under a Nextcare-managed policy, Lumi makes managing your insurance effortless—your policy, benefits, and claims are just one tap away.
With Lumi, you can easily:
Download Your Digital Health Insurance Card for seamless access
Check Your Policy Benefits anytime, anywhere
Submit & Track Claims with ease
Easy Claims Processing: hassle-free reimbursement and preapproval processes
Lumi brings healthcare home with a caring Digital Health Assistant, 24/7 doctor access, easy appointment booking, AI-powered symptom checking, and convenient medication delivery.
Submit & Track Medical Claims Hassle-Free
Managing insurance claims is easier than ever. Upload your medical documents, submit your claim, and track its progress—all within the app. Once approved, receive reimbursements through your preferred payment method without unnecessary delays.
Take Charge of Your Health with Lumi’s Digital Services
We know your health is more than just insurance. Lumi offers a suite of digital health services designed to support your well-being.
Check Your Symptoms with Confidence
Lumi’s AI-powered Symptom Checker is an EU-certified medical device providing fast, reliable health insights. Whether you’re experiencing mild discomfort or unusual symptoms, this tool helps you assess your condition and make informed decisions—all from home or office.
Talk to a Doctor whenever you need
With Lumi’s Teleconsultation Service, expert multilingual doctors are just a tap away. Speak with doctors via secure video calls for consultations, prescription refills, and lab test requests.
Doctor Chat – Instant Medical Advice
Need quick guidance? Lumi’s Doctor Chat connects you to certified doctors via live chat, providing real-time answers to your non-emergency health concerns. With over 1,000 doctors available 24/7 in 13 languages across 19 countries, you’ll receive trusted advice whenever needed.
Private & Secure
Your medical information is handled with the highest confidentiality, ensuring a safe healthcare experience.
Get Your Medications Delivered to Your Door
Skip pharmacy lines with Lumi’s Medication Delivery Service—receive your prescribed medicines without hassle. Place your order through the app and have your medications delivered to your doorstep.
Find & Book Appointments with Ease
Need to see a doctor in person? Lumi’s Appointment Booking Service makes it easier than ever. Search from Over 21,000 Providers – Find doctors, clinics, hospitals, and pharmacies covered under your insurance. Filter by Specialty, Location & Network – Choose the right provider based on your needs.
Lumi connects you to quality care effortlessly—so you can focus on what matters most.
Get Instant Support with Zoe, Your Virtual Assistant
Need help navigating your insurance benefits or checking your claim status? Zoe, Lumi’s friendly virtual assistant, is available 24/7 to provide instant answers. It can help you find in-network healthcare providers, check claim status, and connect you to our Care Center for further assistance.
Why Lumi?
Simple to Use – Access essential features instantly and make the most of your policy. Fast & Efficient – Manage your healthcare quickly and easily. Seamless Access – Enjoy reliable, trustworthy healthcare services from home or office.
About Lumi
Lumi is designed to make healthcare simpler, smarter, and more accessible. Combining expertise with digital health innovations, we’re committed to supporting you every step of your healthcare journey. What sets Lumi apart is our focus on simplifying insurance management so you can concentrate on your health and life. Download Lumi today and experience a healthcare journey that fits your lifestyle.
Ratings & Reviews
This app has not received enough ratings or reviews to display an overview.
We update Lumi as often as possible to make it faster and more reliable to you. Here are couple of the enhancements you’ll find in the latest update:
- Overall improvements in stability and performance
- General UI and UX improvements
- Squashed some bugs
The developer, NEXtCARE, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Diagnostics
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Provider
- NEXtCARE Lebanon SAL
- Size
- 92.6 MB
- Category
- Medical
- Compatibility
Requires iOS 14.0 or later.
- iPhone
Requires iOS 14.0 or later. - iPad
Requires iPadOS 14.0 or later. - iPod touch
Requires iOS 14.0 or later. - Apple Vision
Requires visionOS 1.0 or later.
- Languages
- English
- Age Rating
16+
- 16+
- Infrequent
Medical Treatment Information
Contains
Unrestricted Web Access
Health or Wellness Topics
- Copyright
- © 2016 Nextcare, all rights reserved.