We have adjusted the camera settings in the app, which changed after the release of the new operating system version, to ensure that the photos you take are of the highest possible quality.

We have implemented the necessary legislative requirements for the Latvian market to ensure full compliance with applicable regulations and standards. Other markets and their functionalities remain unchanged.

We made a few minimal changes in the application and improved the translation of some passages to better explain the accident reporting process.

We have adjusted the translations for the Latvian market to avoid any ambiguities.

Based on feedback from our clients, we have adjusted the accident reporting process to better suit your needs.

In this version, we only adjusted the formal wording and the documents for approval by Latvian clients.

The application now also serves Latvian business partners.

We have added better translations for supported languages in the app to make everything even clearer for our customers than before.

We have refined the accident reporting process to better meet your work needs and to simplify the work for our adjusters.

We have refined the accident reporting process to better meet your work needs and to simplify the work for our adjusters.

Help+Assist now offers a revamped accident reporting process that is even more intuitive and faster. With this update, you can report an accident in just a few simple steps, saving you time and simplifying the entire process. Additionally, we now support the use of the app on corporate devices, ensuring it is always at your fingertips when you need it most. Stay safe with Help+Assist, your reliable guide in case of accidents.

Interactive Accident Guide: The Help+Assist app now features an interactive guide designed to provide drivers of company cars with straightforward assistance and support in the event of a traffic accident, whether at home or abroad. Key Information Recording: Quickly and clearly record the location, date, and time of the accident directly within the app. Emergency Assistance Call: One-click functionality to call for necessary assistance, instantly notifying relevant parties about the accident location and nature. Photo Documentation: Users can easily capture important photos directly within the app, which can be attached to the accident record. Accident Description: The app provides a dedicated space for a detailed accident description, easily shareable with insurers or assistance services. Connect with Helpdesk and Lawyer: Newly integrated features enable easy communication with the helpdesk or legal representatives directly through the app. Integrated Translator: Communicate seamlessly with anyone, anywhere, thanks to the integrated translator, ensuring effective communication even in international situations.

Added support for Ukrainian, Serbian and Hungarian.

- Save report from application to RIS as a new damage - Form validation improvements - Possibility to add up to 3 photos from the accident screen - Ability to select the extent of damage for cars and trucks - Extended content of the email report with newly added parameters - Select an address with current location - Important fixes from reported bugs

The driver's name and phone number are now mandatory in the event description

- Add a required driver name field - Application kernel update

A small change how the Terms of Use for HELP+ASSIST Mobile Application are provided - now these are displayed directly in the app.

Legal Help phone number enabled only when the service is activated for the particular user. Accident location - new way of showing the location on a map, the map locates your current location but the user can choose any location on the map as the location of the accident. Police contact - user can save the contact details directly in the app.

Minor bug fixes and improvements.