AR On-Prem
Remote Support Using AR
Free · Designed for iPad. Not verified for macOS.
Solve problems faster with remote support using augmented reality.
Enable your remote technician to connect to off-site locations and troubleshoot issues by easily seeing the environment as if they were there. Leverage camera sharing from your mobile device along with interactive augmented reality annotations and two-way communication to troubleshoot, guide, and resolve issues live.
Quick Guide:
1. Download and launch AR On-Prem app on your iPhone/iPad.
2. Share the session ID with your remote technician.
3. That’s it! Your technician can now provide the remote support you need!
*Technician will need to subscribe AR feature from Splashtop On-Prem license to utilize.
*AR feature is supported by Splashtop Gateway v3.28.0+ and Splashtop On-Prem app v3.6.8.0+
Key Features:
- Cross-Platform
- Bidirectional camera sharing between desktop and mobile
- Interactive AR annotations
- Two-way VoIP communication
- Session recording
- Session notes
- Freeze frame
- Remote turn flashlight on/off
- SSO integration
- Device management
- User management
Ratings & Reviews
- This app has not received enough ratings or reviews to display an overview.
- SOS On-Prem app is compatible with Gateway v3.28.x or higher.
- New Feature: Xcode 16 Compliance - Support dark mode app icon.
- Improvements and bug fixes
The developer, Splashtop Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Size
- 6.8 MB
- Category
- Business
- Compatibility
Requires iOS 16.0 or later.
- iPhone
Requires iOS 16.0 or later. - iPad
Requires iPadOS 16.0 or later. - Mac
Requires macOS 13.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- iPhone
- Languages
English and 9 more
- English, French, German, Italian, Japanese, Korean, Portuguese, Simplified Chinese, Spanish, Traditional Chinese
- Age Rating
4+
- 4+
- Provider
Splashtop Inc.
- Splashtop Inc. has identified itself as a trader for this app and confirmed that this product or service complies with European Union law.
- Address
10050 N. Wolfe Road
Suite SW2-S260
Cupertino California 95014
United States - Phone Number
+1 4088611088 - Email
info@splashtop.com
- Copyright
- © 2024 Splashtop Inc.