DeskDay
Utilities
Free · Designed for iPad
Why be chained to your desk when you can solve tickets from anywhere? With the DeskDay Mobile Service Desk App, MSPs can kiss their desks goodbye and tackle even the simplest issues on the go. Need to meet your First Response SLA while grabbing a coffee? No problem! Our Service Desk app is your ultimate companion, ensuring you're always in the loop, fast, and efficient, no matter where you are.
Top Features:
Instant Notifications: Get real-time alerts for new tickets and message updates, keeping you informed at all times.
Manage and Resolve Tickets Anywhere: Effortlessly handle support requests from your mobile device, empowering you to work flexibly.
Chat with End-Users: Communicate directly with users through the app, providing quick and effective support on the fly.
Create, Edit, and Assign Tickets in Seconds: Streamline your workflow with rapid ticket management capabilities.
Keep Tabs on SLAs: Monitor your SLAs and log time entries effortlessly, ensuring you meet your commitments.
Access Full Ticket Details Anytime: Review comprehensive ticket information wherever you are, making informed decisions with ease.
Experience the freedom of mobile support with DeskDay, and transform how you manage your service desk.
Ratings & Reviews
This app has not received enough ratings or reviews to display an overview.
In this update we've addressed various bugs to improve the overall stability and user experience.
The developer, Deskday, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Contact Info
- User Content
- Identifiers
- Diagnostics
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Size
- 59.4 MB
- Category
- Utilities
- Compatibility
Requires iOS 15.0 or later.
- iPhone
Requires iOS 15.0 or later. - iPad
Requires iPadOS 15.0 or later. - iPod touch
Requires iOS 15.0 or later. - Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- Languages
- English
- Age Rating
4+
- 4+
- Provider
DESKDAY, Inc
- DESKDAY, Inc has identified itself as a trader for this app and confirmed that this product or service complies with European Union law.
- DUNS Number
118919031 - Address
651 N Broad St Ste 201
Middletown Delaware 19709-6402
United States - Phone Number
+91 9995777783 - Email
support@deskday.ai
- Copyright
- ©2024 DeskDay Inc