Find all your Kommunicate customer conversations from your iPhone on the go using Kommunicate Chat, a customer support agent app. Get notified about customer messages, chat with customers and website visitors from anywhere, anytime.
Kommunicate is a modern human + chatbot hybrid software for real-time, proactive and personalized support for growing businesses. Being a one-stop solution for all your customer support problems, Kommunicate aims to empower your business to build long-lasting customer relationships that drive growth.
With Kommunicate agent app, you can:
Manage customer conversation from anywhere:
Get notified about leads, customer messages, and internal team conversations. Ensure a faster response time by communicating with them on the go.
Manage group chats:
Access all your group conversations from your agent app. Collaborate with team and customers effectively from anywhere.
Search and initiate conversations:
Access previous conversations easily in the agent app. Start a new conversation easily with customers or chat internally with the team.
Quick Replies:
Use Quick Replies to instantly reply for common queries from your directory of canned responses.
Take over from bot:
Manually take over from bot on the click of a button in any conversation to trigger bot to human handoff.
User information section:
Now you can see all the user information available in the Kommunicate webapp in your iOS app as well.
Conversation sharing and universal links:
Share the conversations through apps of your choice. Also, open any conversation in your Kommunicate agent app using universal links.
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* General performance improvements and bug fixes for a smoother experience
* Real-time online/offline status now updates correctly when the app is terminated
* Fixed a bug with loading conversation history
* Reduced loading time for the More screen in the conversation section
Version 3.13.9
The developer, INTENTIVE TECHNOLOGIES PRIVATE LIMITED, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Contact Info
Identifiers
Usage Data
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
INTENTIVE TECHNOLOGIES PRIVATE LIMITED has not identified itself as a trader for this app. If you are a consumer in the European Economic Area, consumer rights do not apply to agreements between you and the provider.
