Screenshots

Description

This App is meant for MetLife customers based in Egypt receiving MetLife Group Medical insurance through their employer. MetLife eServices Mobile App is a bilingual online service application that offers convenient and easy access to your policy benefits.

Features include:

- Submit a claim
- Monitor claim status
- Find a medical provider in your area
- View health card
- Request certificates or health card replacement

What’s New

Version 2.2.1

This release contains minor bug fixes.

Ratings and Reviews

1.4 out of 5
185 Ratings

185 Ratings

Karim.Hamed ,

Very poor application and service

Very poor application with many functions not working and always struggling during log in.
Additionally, Metlife has been providing one of the worst in class medical services in Egypt and their customer service team is one of the worst ever in terms of knowledge and experience with patients.
Overall experience with Metlife is very bad. I always waste my time with them.

Yasser_ux ,

Very poor application

Bad user experience; need to scroll to find country although it is an app for Egypt. Need to scroll again to find currency.
Poor claim search functionality.
Customer support advising to update the app however the latest update on App Store as of Oct 2021 is 7 month old. Customer support advising to remove and reinstall the app.
Many gaps that impact user experience.

Ahmed Saied Zaky ,

Perfect app

Anything you want from this app you’ll find it easily and if you want to know what about any place for any doctor , Pharmcy,labs and hospital you’ll find it so easy
Thanks met life for this app

App Privacy

The developer, MetLife, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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