Easily follow up on your consumption and control your line
My Orange usage is free local and while roaming
My Orange will help you:
*Know your tariff name, manage your tariff features and change your tariff
* Enjoy the internet with no surprises as you can monitor your consumption and manage your internet subscription from My Internet:
2- Change package
3- Buy extension
4- Get Mini GO
* View your bills (up to 4 invoices) and pay for your line or other Orange lines using credit card, scratch card or credit balance
* Be on top your credit balance and recharge your line or other Orange lines using scratch card or credit card
* Follow up on your consumption from units, calls, SMSs through My Consumption
* Monitor and manage your data roaming bucket and your consumption limit
* Subscribe to Orange offers and promotions
* Enjoy #012# daily offers for prepaid tariffs
* know your Special points, available gifts and access your membership card as a First Class customer
* Reserve your turn in selected Orange stores before your visit an know the waiting time
* Find Orange Stores around you using GPS or by specific area
Continued use of GPS running in background can dramatically decrease battery life
In this release:
•Enjoy Orange and Coca-Cola Offer through My Orange. Drink Coca-Cola, Sprite or Fanta – Look for the code under the lid- Open My Orange – Select the offer menu and redeem your gift
•Orange Business customers will be able to manage Subscribe, change to Business GO Internet packages
We always monitor the application and your reviews to work on enhancing the performance and to meet your expectations. Leave your review
Ratings and ReviewsSee All
Internet Section Error
hi, the internet section still has an error as it doesn’t want to extend the package and a msg appears stating that “we couldn’t retrieve your purchase please press ok to refresh the page and try again”
this is for 2 days now i’m trying to extend my package with the same result.
To Orange international.....
Official complain from Egyptian customer
I confirmed now Orange DSL Egypt is the worst internet service provider.
I've been complaining from customers services agent as she kept me for more that 30 minutes on hold to avoid transfer the call to supervisor or even check my home internet connection why is not working from 2 days or even give me a call for creating complaint after their system updates
I have no intention to keep going with them anymore as they got zero in everything “Performance, Attitude “
Supposedly Technical complaint created which I don’t know the reference for it ...
Today July 15
On call for 36 minutes with Mostafa Saaed he refused many times to transfer the call to his supervisor who didn’t even know his name
Still home internet is not working and complain service is not respond
Still didn’t know the complain number
Developer Response ,
Thank you very much for your feedback and we are sorry for your experience. Our aim is to always help our loyal customers and your feedback is truly appreciated. Unfortunately this is not a My Orange application issue. Please visit your nearest Orange store to follow up on the issue or call 16333 from any line.
Shame on you Orange
I had been trying to register my mail for the app for more than 4 years now and it’s still not working, I spent hours on the phone with your very weak customer support for nothing, they keep telling me delete it and reinstall it, and I had been doing this for years now hoping that one day it could accidentally be fixed but it never did and it would never will. My phone is iPhone 6plus and I bought it from Orange unfortunately, you are a great waste of time, money, breath and I would never recommend you for nobody...
Developer Response ,
Thanks for your feedback and we are sorry for your experience.
To Solve this issue, kindly send ( your phone number / Phone type and it's operating system ) to: email@example.com
- Egyptian Company for Mobile Services S.A.E.
- 177.6 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
- Age Rating
- © Orange 2017
Up to six family members will be able to use this app with Family Sharing enabled.