Enjoy a personalized digital experience through managing your account with the all new Mobile App
You can manage your mobile & home internet accounts, complete all your transactions online whenever you want and wherever you are, from charging your balance, paying your bill and paying for others to submitting a request or a complaint, managing your services and more.
With our frequent updates and new features you'll always Stay Ahead!
Bug fixes and performance enhancements
Ratings and Reviews
The app always opens to the “Get started” onboarding page even if I’m opening it for the 1000th time while already logged in.
Also to view my internet usage I have to slide the middle part of the interface which is not the best experience for someone opening the app just to check this specific value and does not care about their ‘balance‘.
Anyways, they are sort of two banners in the “list” but when you slide too far it does not stop and loops back to the ‘balance’ item instead of stopping at the end of the list, the ‘home internet‘ item which makes you have to focus too much while sliding not to miss the correct entry. Personally I believe it’s a bad experience.
Horrible UX, childish UI
Trying to renew my internet using this app makes me want to kill myself every month. The whole app seems like it was designed by a high school kid. You're so insecure that you can't even save my credit card info properly probably because of amateur safety measures. So I have to type it every time for every little detail like my name and phone number. At least save those in the Database so i can put in my bank details only. The UI is childish and unnecessary having to work way hard to do the important things. Horrible experience, makes my hair fall out every time i have to use it to recharge my balance or renew my internet. Please delete this app entirely from Appstore. Thank you!
Good, more room for improvement
I use this app regularly now, it requires some time to get used to, the app can be better for me if:
1- “Get started” page is skipped when opening the app.
2- The swiping experience between internet remaining and credit can be way better.
3- when recharging it will be way helpful to know what’s the actual credit that I will have in my wallet.
4- it will also be helpful to know how much money is needed to renew my subscription instead of having to press on my plan and search for it.
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The following data may be collected but it is not linked to your identity:
- User Content
Privacy practices may vary based on, for example, the features you use or your age. Learn More
- TELECOM EGYPT COMPANY S.A.E
- 78 MB
- Requires iOS 9.3 or later.
- Requires iPadOS 9.3 or later.
- iPod touch
- Requires iOS 9.3 or later.
- Requires macOS 11.0 or later and a Mac with the Apple M1 chip.
- Age Rating
- Copyright © 2020 Telecom Egypt. All Rights Reserved.
Up to six family members will be able to use this app with Family Sharing enabled.