My WE

Name: My WE
Rating: 1.9 (37295 reviews)
Author: Telecom Egypt

Utilities

Free · Designed for iPad. Not verified for macOS.

37k Ratings
Ages

4+
Years
Category

Utilities
Developer

Telecom Egypt
Language

EN
English
Size

96.9
MB

Enjoy a personalized digital experience through managing your account with the all new Mobile App You can manage your mobile & home internet accounts, complete all your transactions online whenever you want and wherever you are, from charging your balance, paying your bill and paying for others to submitting a request or a complaint, managing your services and more. With our frequent updates and new features you'll always Stay Ahead!

Ratings & Reviews

1.9

out of 5

37k Ratings

Weird UX
24/12/2019

Calco7
The app always opens to the “Get started” onboarding page even if I’m opening it for the 1000th time while already logged in.Also to view my internet usage I have to slide the middle part of the interface which is not the best experience for someone opening the app just to check this specific value and does not care about their ‘balance‘.Anyways, they are sort of two banners in the “list” but when you slide too far it does not stop and loops back to the ‘balance’ item instead of stopping at the end of the list, the ‘home internet‘ item which makes you have to focus too much while sliding not to miss the correct entry. Personally I believe it’s a bad experience.
Weird UX
24/12/2019

Calco7

The app always opens to the “Get started” onboarding page even if I’m opening it for the 1000th time while already logged in.Also to view my internet usage I have to slide the middle part of the interface which is not the best experience for someone opening the app just to check this specific value and does not care about their ‘balance‘.Anyways, they are sort of two banners in the “list” but when you slide too far it does not stop and loops back to the ‘balance’ item instead of stopping at the end of the list, the ‘home internet‘ item which makes you have to focus too much while sliding not to miss the correct entry. Personally I believe it’s a bad experience.
Very Bad App
07/05/2022

Wasfyz
The app is very bad.. keeps breaking all the time, lots of bugs, not user friendly. I am even righting this review not for them to fix it because they do not care about customer reviews. If they did, they would not have left an app with a 1.9 out of 5 rating.The service is much more worse than the app. The speed has been down for more than 3 months and I called them more than 20 times. They just keep saying we have escalated the issue and provide you with a complaint number. But they actually never do anything with it 😄What a terrible company, service and experience. You just have to keep with them because they have monopolized the internet in Egypt and cancelling it will require too many regulations that no one has time for.
Very Bad App
07/05/2022

Wasfyz

The app is very bad.. keeps breaking all the time, lots of bugs, not user friendly. I am even righting this review not for them to fix it because they do not care about customer reviews. If they did, they would not have left an app with a 1.9 out of 5 rating.The service is much more worse than the app. The speed has been down for more than 3 months and I called them more than 20 times. They just keep saying we have escalated the issue and provide you with a complaint number. But they actually never do anything with it 😄What a terrible company, service and experience. You just have to keep with them because they have monopolized the internet in Egypt and cancelling it will require too many regulations that no one has time for.
Overall preview
29/12/2025

Eagle_-_Bolt
Throughout my entire journey with WE, I’ve found that addressed application issues were rectified in a quick manner, still resurfaced again but currently I can tell, it’s an entirely different experience. Application issues stable and it requires verification upon session interval which makes sense due to sensitive information being stored to this app, as well payment go seamlessly quick and secure. Thank you WE and great thanks to developers working in the team as well customer service team.
Overall preview
29/12/2025

Eagle_-_Bolt

Throughout my entire journey with WE, I’ve found that addressed application issues were rectified in a quick manner, still resurfaced again but currently I can tell, it’s an entirely different experience. Application issues stable and it requires verification upon session interval which makes sense due to sensitive information being stored to this app, as well payment go seamlessly quick and secure. Thank you WE and great thanks to developers working in the team as well customer service team.
The refresh option is not working
15/07/2022

Mostafa Eysa
When I open the app for the first time it reads the remaining quota correct. But when I swipe down to refresh the usage it is not working unless I close the app permanently or change the number and back again.Also when I click on the pay fixed voice bill it goes to the default screen while it should go directly to my landline bill or even better it should be viewed on the button itself.
The refresh option is not working
15/07/2022

Mostafa Eysa

When I open the app for the first time it reads the remaining quota correct. But when I swipe down to refresh the usage it is not working unless I close the app permanently or change the number and back again.Also when I click on the pay fixed voice bill it goes to the default screen while it should go directly to my landline bill or even better it should be viewed on the button itself.

- Performance enhancements - Security updates

Version 8.1 5 days ago

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Contacts
- User Content
- Identifiers
- Diagnostics

Privacy practices may vary based, for example, on the features you use or your age. Learn More

Accessibility

Information

Provider: TELECOM EGYPT COMPANY S.A.E
Size: 96.9 MB
Category: Utilities
Compatibility: Requires iOS 15.1 or later.

iPhone
Requires iOS 15.1 or later.

iPad
Requires iPadOS 15.1 or later.

iPod touch
Requires iOS 15.1 or later.

Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

Learn More