Valu ‪٤+‬

Name: Valu
Rating: 3.4 (5847 reviews)
Author: EFG Hermes

EFG Hermes

مصمم لـ iPad

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- مجانًا

الوصف

Valu is a Universal Financial Technology Powerhouse, providing cutting-edge financial solutions and services that empower individuals to pursue their aspirations.

We developed our offerings to provide you with everything you need through one platform. Our expanded suite of fully digitized products and services will empower individuals and businesses and foster financial inclusion.

Besides the BNPL, Valu offers an instant cash redemption program, savings solution, investment products, B2B services and more. Hence, it was about time for Valu to undergo a brand restructuring to reflect the breadth and depth of its brand portfolio, and its current position as a universal financial technology powerhouse.

٣١ أكتوبر ٢٠٢٤

الإصدار 8.4.0

As part of our continuous strive for improvement, we've fixed some bugs to make your experience even better.

٣٫٤ من ٥

٥٫٨ ألف من التقييمات

Due date

If I purchased at day 20 in the month.. the first settlement would be at the first day from the next mouth this is very frustrated and unfair comparing with the applied rate .. you should calculate it a month from the purchase date are you forcing the clients.

Plus I feel that the applications is not a friendly user don’t like it really

But at all the service itself is fine .. however you should pay attention for the other applications ;)

Hi su.,
We are sorry to hear about this experience. Please reach out to us via valu_onlinesupport@ValU.com and we will be happy to help you."

Don’t even register an account!!

Think twice before you sign up. This company has no clear or documented data policy. I registered an account (I had to provide a lot of personal data even about my car model, salary and everything) and went to activate it. They told let my limit will be 4K EGP which was way below what I expected so I didn’t proceed. Now when I tried to delete my account and my personal data before removing the App, it turned out there’s no option for the users to do it. Can you imagine? I kept chasing their Customer Service for almost a week and they couldn’t delete my account after all. I have never seen anything like that. According to the GDPR policy and all the common data protection policies. Users should be allowed to delete their personal data but this company will forcefully keep your data even if that’s against your own will. Shame - no idea how this company can still operate like this in Egypt!

Hello Mohamed-AF, We are sorry to hear about this experience. Please reach out to us via Valu_OnlineSupport@Valu.com.eg and we will be happy to help you.

Bad on high level

After being initially accepted for the 90% process to go to any branch to get the total verification set for me, the representative told me that I’m not eligible because I don’t have anything that would insure that I’ll be paying even when attempting the to let her know that I’m freelancing most of the times but the base will totally cover it because it is a satisfying salary that will cover it and more.
In addition to that I mentioned I can get her an HR letter and she still rejected the application and told me I can try after 3 months and no one mentioned that I have to be insured even medically to get through the process, the only requested documents was the National ID to be present with me in the branch.
Bad experience if it was clear from the beginning I would’ve respected you more.

Hi Amr ,
We are sorry to hear about this experience. Please reach out to us via email: valu_onlinesupport@valu.com.eg and we will be happy to help you.

أوضح المطور EFG Hermes، أن ممارسات خصوصية التطبيق قد تتضمن معالجة البيانات على النحو الموضح أدناه. لمزيد من المعلومات، انظر %سياسة خصوصية المطور(ة) سياسة خصوصية المطور.