Vezeeta - Doctors & Pharmacy 12+
Book Doctors & Order Medicine
DrBridge
-
- Free
- Offers In-App Purchases
Screenshots
Description
Vezeeta is the door-way to an improved healthcare experience. Find the best doctors, read verified reviews, book appointments instantly with 20,000+ verified doctors, and more. You can also order your medicines and all your pharmacy needs will be delivered right away!
Guiding you in every step of your healthcare journey:
- Book an in-clinic or a hospital appointment.
- Order your medicines online from the pharmacy.
- Book a teleconsultation with a specialized doctor
- Consult an internist instantly through a voice or a video call.
- Book a specialized doctor to visit you at home.
- Book a laboratory test, procedure, or operation.
All of this and more is available in one place with the Vezeeta app:
- Doctor ratings are from patients who booked and visited the doctor through Vezeeta.
- Your booking is automatically confirmed, as the doctor specifies his working hours and is notified of the booking details
- The consultation fees stated on Vezeeta are the actual doctor's fees with no extra charges.
- Receive text message reminders before your appointment.
- Read more about the doctor and learn about their education, experience, and background.
- Keep track of your physicians and easily schedule follow-up appointments.
- Search for your medicine, upload the prescription, or call a pharmacist.
- Reorder your medicine through the application, and consult a pharmacist whenever you need to.
- Our loyalty program, designed to automatically reward users with points, which are redeemable against future doctors’ consultations or pharmacy purchases.
- ‘Move and Earn’ encourages users to achieve steps daily to earn redeemable points! These points will automatically get credited in their Vezeeta wallet. Steps are captured from apple health SDK.
Vezeeta is the easiest and fastest way to book the best doctors. Available now in Egypt, Jordan, Lebanon, Saudi Arabia, Kenya & Nigeria.
Vezeeta, The Future of Healthcare. Download now!
What’s New
Version 16.58.0
Bug fixes and performance improvements
Ratings and Reviews
No reliable doctors reviews
The app itself is good technically but the doctors reviews are not reliable since if you have a long treatment plan and you figure out that the Dr diagnosis was wrong and he gave misleading instructions, you can't change your initial positive review after 3 months.
Many specialities and issues require time to have a fair objective feedback of the doctor
Developer Response ,
Hello,
We would clarify that the evaluations on the doctors’ pages are the evaluations of patients who have already visited the doctor and we do not modify or hide any evaluation, only the evaluations are reviewed to remove any inappropriate words, and please send the details of your problem and your phone number on the attached link to contact you as soon as possible. https://cutt.ly/zV1l17W
Note to Vezeeta staff
Guys you are great with doctors and clinics, thank you, things are smooth and clear. On the other hand, pharmacy experience is just terrible, I tried placing 5 orders with you in a past year and received just one of it. There are areas that look like not covered and that’s ok by me, but why do you allow placing order from a place (Madinaty or Smart Village) while you know you won’t have anyone to deliver it. Also, the customer service for pharmacy is just impossible, I never get any answer or even an acknowledgment of my complains, once I got a call 13 (!) hours after i placed an order and never received it. Pharmacy experience makes me hate the app, I believe you should urgently fix it.
Developer Response ,
Hello ,
We apologize for this experience, please send us your phone number to this email, and we will contact you as soon as possible
support@vezeeta.com .
Very poor service
Very poor service on all fronts: my experience started with the information mentioned on the app pertaining the doctor schedule and protocol followed in terms of first in first served which was totally not correct, after arriving to the clinic early by 45 mins and I was the first one, I found out that the clinic is following a different protocol by following reservation numbers via their own call center and my reservation was considered as walk in and if booking via the app is not looked at!!. That is not all when I complained to the clinic, they informed that this the issue with such an app and it not their problem. Moreover Vezeeta customer service is very poor too; I complained and they did nothing about it.
Developer Response ,
Hello ,
Sorry for your experience , please send us the problem and your reservation number to this mail, and you will be contacted ASAP
support@vezeeta.com
App Privacy
The developer, DrBridge, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Health & Fitness
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- DrBridge
- Size
- 140.6 MB
- Category
- Medical
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPad
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
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English, Arabic
- Age Rating
- 12+ Infrequent/Mild Medical/Treatment Information
- Copyright
- © Vezeeta Holding Limited
- Price
- Free
- In-App Purchases
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- Shamel EGP 800.00