GROHE Sense 4+

Error al actualizar app Grohe Sense

Con ios 18 la app ahora no se abre

Good improvements but still work to do

Thank you Grohe for listening to customer feedback and apply some improvements to your app. Some feedback:

- Automatic device updates: it looks the app asks you for this setting every time it is loaded for the first time, and every time the ‘check’ is disabled in the app even if you answered positively before.
- A ‘mark as read all events’ is still a lost (and standard) functionality that somehow has been lost.
- When clicking an event I go to a blank browser page. Probably you’re relying on showing web content that may be dependent on customer ad blocks on their browser of choice or similar ?

Respuesta del desarrollador ,

Hi, Thank you for your Review. We apologize for any inconvenience you've experienced with our app. Please don't hesitate to contact our customer service team at helpdesk.senseguard.com. We're here to assist you with any issues you may be facing. Best regards, SenseGuard Team

no sirve porque se desconecta del wifi

cada cierto tiempo se desconecta de la wifi (aun estando a 1 m del router!) y no se vuelve a conectar. buen producto si operase de forma estable, ahora no sirve para nada

Respuesta del desarrollador ,

Hola capellera, gracias por tus comentarios. Nos disculpamos por las molestias y queremos asegurarle que estamos constantemente mejorando nuestra experiencia de usuario. Le rogamos que se comunique con nuestro servicio de atención al cliente en helpdesk.senseguard.com para que podamos brindarle más ayuda con su problema. Gracias. Saludos cordiales, equipo GROHE Sense.