Eurobank Cyprus

Name: Eurobank Cyprus
Rating: 2.3 (4 reviews)
Author: Eurobank Limited

Finanzas

Gratis

4 valoraciones
Clasificación por edades

4+
Años
Categoría

Finanzas
Desarrollador

Eurobank Limited
Idioma

EL
y 1 más
Tamaño

155,9
MB

Simple, smart banking wherever you are. • Biometric login - Biometric login • Contact Pay - Easy and instant payments to your smartphone’s contacts, from your bank accounts • Seamless approvals - No more 8-digit SMS OTP! Approving transfers are as easy as a fingerprint or a face away Banking made simple Keep track of every transaction that comes in and out of your bank account or get a daily balance every morning with real-time push notifications. Protecting you is our priority Biometric identification and advanced 3DS Secure technology so you can rest assured you’re safe when making purchases in stores and online. Always in control with full access over your cards and the ability to freeze it in case it’s missing.

Valoraciones y reseñas

2,3

de 5

4 valoraciones

Need to be improved
18 may
Euroleaguechamps
After changing to a new iPhone, OTP/SMS verification codes are no longer received when logging into the Eurobank mobile app, although they are received correctly through internet banking on the web browser.This suggests the issue is related to the mobile app device registration or compatibility with newer iPhone/iOS 26.5 versions rather than the phone number or SMS service itself.Please improve device migration and OTP/SMS reliability for newer Apple devices, as this situation is causing major inconvenience accessing the app securely.

Respuesta del desarrollador
Thank you for your detailed feedback, and we’re sorry to hear about the inconvenience you’ve experienced following your device change.Based on your description, it does appear related to device registration or app-specific behaviour rather than the SMS service itself. This is not the experience we want for our customers, especially when accessing the app securely.As an immediate step, please ensure your app is updated to the latest version and that your new device is correctly registered. If the issue persists, please contact our support team at contact@eurobank.cy with your device model and iOS version so we can investigate your case and assist you directly.Your feedback is valuable and will be taken into account as we continue improving device migration and authentication reliability.
Need to be improved
18 may
Euroleaguechamps

After changing to a new iPhone, OTP/SMS verification codes are no longer received when logging into the Eurobank mobile app, although they are received correctly through internet banking on the web browser.This suggests the issue is related to the mobile app device registration or compatibility with newer iPhone/iOS 26.5 versions rather than the phone number or SMS service itself.Please improve device migration and OTP/SMS reliability for newer Apple devices, as this situation is causing major inconvenience accessing the app securely.
Respuesta del desarrollador 2 jun
Thank you for your detailed feedback, and we’re sorry to hear about the inconvenience you’ve experienced following your device change.Based on your description, it does appear related to device registration or app-specific behaviour rather than the SMS service itself. This is not the experience we want for our customers, especially when accessing the app securely.As an immediate step, please ensure your app is updated to the latest version and that your new device is correctly registered. If the issue persists, please contact our support team at contact@eurobank.cy with your device model and iOS version so we can investigate your case and assist you directly.Your feedback is valuable and will be taken into account as we continue improving device migration and authentication reliability.
Worst app
02/04/2021
A. R. V
Worst app and worst bank

Respuesta del desarrollador
Thank you for your feedback. We would appreciate it if you could give us more information by calling us on +357 22 500 500. We're always looking for ways to improve.
Worst app
02/04/2021
A. R. V

Worst app and worst bank
Respuesta del desarrollador 05/04/2021
Thank you for your feedback. We would appreciate it if you could give us more information by calling us on +357 22 500 500. We're always looking for ways to improve.
Positive impression
20/12/2023
SM at BCN
Dear developers, thanks for your everyday efforts to improve the app.
Positive impression
20/12/2023
SM at BCN

Dear developers, thanks for your everyday efforts to improve the app.
Slow and faulty
01/12/2020
putifar92
Most of the times it doesn’t update when entering the password but then if it does it might take forever to enter your bank account. Plus the graphics and user interface belongs to 1996.
Slow and faulty
01/12/2020
putifar92

Most of the times it doesn’t update when entering the password but then if it does it might take forever to enter your bank account. Plus the graphics and user interface belongs to 1996.

The newest version of the Mobile app includes a number of fixes and updates to enhance your banking experience.

Versión 26.6.100 21 jun

Datos vinculados contigo

Los siguientes datos pueden recopilarse y vincularse con tu identidad:
- Identificadores
- Datos de uso
- Diagnósticos
Datos no vinculados contigo

Los siguientes datos pueden recopilarse, pero no se vinculan con tu identidad:
- Información financiera
- Ubicación

Las prácticas de privacidad pueden variar, por ejemplo, dependiendo de tu edad o de las funciones que uses. Más información

Accesibilidad

Ficha técnica

Tamaño: 155,9 MB
Categoría: Finanzas
Compatibilidad: Requiere iOS 15.0 o posterior.

iPhone
Requiere iOS 15.0 o posterior.

iPad
Requiere iPadOS 15.0 o posterior.

iPod touch
Requiere iOS 15.0 o posterior.
Idiomas: Griego, Inglés
Edad: 4+

4+

Más información
Proveedor: Eurobank Limited

Eurobank Limited no se ha identificado como comerciante de esta app. Si eres un consumidor que reside en el Espacio Económico Europeo, los derechos del consumidor no aplican a los acuerdos entre el proveedor y tú.