Bolt Food

Name: Bolt Food
Rating: 4.5 (576 reviews)
Author: BOLT TECHNOLOGY OU

Comida y bebida

Solo para iPhone

Gratis · Diseñada para iPhone

576 valoraciones
Edades

4+
Años
Categoría

Comida y bebida
Desarrollador

BOLT TECHNOLOGY OU
Idioma

AZ
y 20 más
Tamaño

136,1
MB

iPhone

Craving something delicious? Whether it's pizza, tacos, or your favourite fast food from Burger King and KFC, Bolt Food delivers straight to your door. WHY CHOOSE BOLT FOOD? - Real-time tracking: track your order and courier’s location from the restaurant to your doorstep. - Convenient scheduling: plan ahead and order food or groceries in advance. - Pickup options: prefer to grab your meal yourself? Use our pickup feature for easy collections. - Takeaway deals and discounts: save on your favourite meals and snacks. - Seamless payments: pay effortlessly using Google Pay, Apple Pay, or credit/debit cards. HOW TO GET STARTED: 1. Set your delivery address. 2. Browse and pick meals, groceries, or snacks from your favourite local restaurants or stores. 3. Place your food order and pay securely. 4. Track your order in real-time. 5. Sit back and enjoy! DISCOVER LOCAL AND GLOBAL FAVOURITES: Explore a culinary world at your fingertips with Bolt Food. From beloved local restaurants to renowned fast food chains like McDonald's, get meals from your favourite restaurants delivered to your door. *BOLT MARKET - QUICK GROCERY DELIVERY: Need groceries or essentials delivered? Bolt Market brings everyday items like milk, bread, and coffee, as well as speciality products like pet supplies, cosmetics, or alcohol, right to your doorstep. Forget the long supermarket queues and shop smarter with Bolt Market. *BOLT PLUS With Bolt Plus, you can access exclusive benefits that save you time and money. For example, you can enjoy priority delivery for your orders, even during the busiest hours. *GO OUT AND SAVE WITH DINEOUT As convenient as it is to get food delivered to your door, some moments are worth making the trip out for. Find tables at nearby DineOut restaurants and get a discount off your meal. Just open the app, search for what you crave, and switch to the DineOut tab for in-restaurant offers. Bolt Food was created by the European super-app Bolt. It’s challenging the efficiency of the food and grocery delivery industry while helping restaurants and stores get more orders and enabling couriers to earn money. Become a Bolt Food Courier partner: Have a car, bike, or motorbike? Earn money delivering meals with Bolt Food: https://bolt.eu/en/food/courier/. Partner with Bolt Food: Are you a restaurant or grocery store? Boost your sales by joining Bolt Food: https://bolt.eu/en/food/partner/. Get in touch with us via food@bolt.eu Follow us on Facebook: https://www.facebook.com/boltfood. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - *Only available in selected markets.

Valoraciones y reseñas

4,5

de 5

576 valoraciones

Terrible service
11 dic

Valmae25
They will delay your order by 1-2h+ then cancel it due to “courier availability” and/or straight up charge you for food that was never delivered. This has happened maybe 5/7 times i ordered

Respuesta del desarrollador
Hello, it is incredibly frustrating, especially when you’ve paid for food that never gets delivered. We completely understand how this can feel like a recurring problem. We’ve forwarded your feedback to the relevant team so they can investigate what’s causing these delays and cancellations, and work on improving the service. Thank you for sharing this with us, and we truly appreciate your patience as we work to make things right. If there's anything else we can assist with, please don’t hesitate to reach out through the app.
Terrible service
11 dic

Valmae25

They will delay your order by 1-2h+ then cancel it due to “courier availability” and/or straight up charge you for food that was never delivered. This has happened maybe 5/7 times i ordered
Respuesta del desarrollador 13 dic
Hello, it is incredibly frustrating, especially when you’ve paid for food that never gets delivered. We completely understand how this can feel like a recurring problem. We’ve forwarded your feedback to the relevant team so they can investigate what’s causing these delays and cancellations, and work on improving the service. Thank you for sharing this with us, and we truly appreciate your patience as we work to make things right. If there's anything else we can assist with, please don’t hesitate to reach out through the app.
Engaño
30 nov

Todopodedorosi
Intento comunicarme con ello y nunca pueden responder cuando se tracta de reclamación
Engaño
30 nov

Todopodedorosi

Intento comunicarme con ello y nunca pueden responder cuando se tracta de reclamación
Waited 3 hours, never got the food, support ignored and stoped replying
27 nov

LolMolKate
Courier was never found. Support replied only to my 1st message, then stopped replying. Food was never received. Overall was a horrible experience

Respuesta del desarrollador
Hi there, thank you for taking the time to share your experience. We understand how upsetting it is to wait for hours without receiving your order and not feel supported when reaching out. To help us review this case and assist you further, please contact us via ☰ Menu > Support in the app and select “Still need help” so you can reach a human agent. With your order details, our team will be able to investigate and assist further.
Waited 3 hours, never got the food, support ignored and stoped replying
27 nov

LolMolKate

Courier was never found. Support replied only to my 1st message, then stopped replying. Food was never received. Overall was a horrible experience
Respuesta del desarrollador 29 nov
Hi there, thank you for taking the time to share your experience. We understand how upsetting it is to wait for hours without receiving your order and not feel supported when reaching out. To help us review this case and assist you further, please contact us via ☰ Menu > Support in the app and select “Still need help” so you can reach a human agent. With your order details, our team will be able to investigate and assist further.
Pésima experiencia
31 oct

Rrrrremmmmrrrr
Ya me pasó varias veces y hoy ha vuelto a pasar, no encuentran repartidor y te tienen esperando 2 horas hasta poder cancelar y te quedas sin comida, pesima gestión, pésimas soluciones y además se rien en tu cara. Las personas tenemos vida y no podemos estar a la espera 2 horas hasta cancelar y sin comer, no tienen vergüenza, voy a denunciarlos a la entidad pertinente de consumo
Pésima experiencia
31 oct

Rrrrremmmmrrrr

Ya me pasó varias veces y hoy ha vuelto a pasar, no encuentran repartidor y te tienen esperando 2 horas hasta poder cancelar y te quedas sin comida, pesima gestión, pésimas soluciones y además se rien en tu cara. Las personas tenemos vida y no podemos estar a la espera 2 horas hasta cancelar y sin comer, no tienen vergüenza, voy a denunciarlos a la entidad pertinente de consumo

Bug fixes and improvements

Versión 1.101

9 dic

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