Twice I’ve tried subscribing digitally to this App and twice I’ve had to ask Apple for a refund !!As an Irishman living in Madrid, I miss not having access to the Irish Times, tried a year ago to subscribe via the App, but kept on getting error messages saying ‘They’ve found my account but I don’t have any active subscription’. They had NO problem taking my money though. I couldn’t access my subscription via multiple iOS devices or via the browser on my laptop. Went through the complaints department only to be told that it was an issue with Apple ?? Not very helpful to be honest. Made a refund request to Apple and received a refund within days. Swore I wouldn’t try subscribe again….until yesterday.And guess what, same error messages ‘They’ve found my account but I don’t have an active subscription’ !! Once again they’ve charged me the FULL month already without any problems, have just received Apple’s confirmation purchase receipt email….and I can’t access my subscription…absolutely disgusted. I am currently awaiting another refund from Apple. I’ll spend my money on alternative news apps like the Irish Independent app and The Guardian, where I’ve NEVER had any problems again in the future as The Irsish Times seem to be incapable of providing me with any sort of service.You’ve lost an Irish Times lifelong reader.

App is fixed in portait mode and doesn’t turn when in landscape mode. I use my iPad with a keyboard so this is incredibly frustrating, to the point where I don’t even bother using it on my iPad.I pay for a subscription and I can’t believe (and I’ve had my iPad 6 months now) that this hasn’t been resolved.