TIER - Move Better 17+

Electric Scooter & Bike Share

Tier Mobility GmbH

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iPhone-näyttökuvat

Kuvaus

OUR MISSION: NO EMISSION

TIER is reinventing how we travel within our cities by offering shared electric micro-mobility options as an alternative to traditional forms of urban transport. Take a TIER electric scooter and choose a sustainable and emission-free way to get around.

Our safe and affordable scooters, bikes, and mopeds are fully electric and climate-neutral, allowing you to contribute towards a cleaner, greener, and more sustainable city - all while having fun along the way.

WHY OWN A CAR WHEN YOU CAN OWN THE STREETS

TIER scooters are conveniently placed in your city to make traveling from A to B hassle-free. Simply rent a TIER e-scooter near you on the map, scan the QR code and go!

• Why take a TIER?
• No CO2 emissions with TIER e-scooters
• Find parking easily
• Beat the traffic
• Save time
• Explore new cities
• Rent to live a get-up-and-go lifestyle
• Ride e-scooters with friends
• Commute with e-scooters to and from work
• Renting = Sharing is caring

To rent rather than to buy is how we take back our cities, and TIER mobility is here to help. Download the app, sign up, and start sharing scooters in seconds. Here’s how to use the TIER app


USING THE TIER APP

TIER electric scooters, bikes and mopeds give you the freedom to explore your city and to get where you need to be in a smart, safe, and sustainable way. Simply open the app and rent a ride with a few simple steps.

HOW TO START A TIER E-SCOOTER & GET GOING

• Download the TIER app, sign up, and add your preferred payment method
• Find a TIER scooter near you on the map
• Scan the QR code on the scooter to unlock it and start a ride
• Push the e-scooter forward to flick the kickstand back
• Put one foot on the board and push off with the other
• Push down the throttle to gain speed
• Let go of the throttle or use the brakes to slow down.
• Surf your city and enjoy the ride!

HOW TO END YOUR RIDE

• Find a safe place to park the scooter and flick the kickstand down
• Open the TIER app and tap 'End Ride'
• Get out there and live your best life!

APP FEATURES

The TIER mobile app is truly mobile. A sleek design and easy-to-use interface allow you to make the most of your smartphone as a tool for fast and efficient mobility.

• NAVIGATE nearby electric vehicles
• SCAN the QR code on a scooter to unlock it
• RING a scooter if you are having trouble finding it
• VERIFY your license to use e-mopeds (not required for e-scooter use)
• STORE minutes and unlocks in your wallet
• REDEEM free rides with a discount voucher or promo code
• REFER friends for free minutes
• SAVE money with our deals in the shop

RIDE MORE FOR LESS WITH OFFERS IN OUR SHOP

Save money with our monthly or daily passes. When you’re on the go, it’s better to pay a flat rate and get the most out of your usage!

• RIDER PLUS skip the unlock fee on every ride + 300 minutes!
• MONTHLY UNLOCKS no unlock fees. Pay only for minutes.
• DAY PASS enjoy up to 45 minutes during each ride for free + no unlock fees

TAKE A TIER AND JOIN THE REVOLUTION AGAINST POLLUTION

TIER gives you access to sustainable urban travel. With our fleet of shared electric scooters in 100+ cities worldwide, TIER is on a mission to change mobility for good. So whether you're headed to work, class, or just around the block, let TIER get you to where you’re going on our scooters, bikes or mopeds.

Uutta

Versio 4.0.135

We've made some great improvements to our app! Take a look at the changes.


We've refreshed our app for an upgraded experience and taken care of some bug fixes too.

Arviot ja arvostelut

4,6/5
5,2 t. arviota

5,2 t. arviota

pekka1234

Terrible customer service

The Tier customer service has failed to reply to my inquires for over 20 days after falsely charging me 40€ for a journey that I did not do. I strongly recommend using the Voi scooters instead where the service is brilliant.

Kehittäjän vastaus

Hello Pekka, many thanks for your feedback. We are deeply sorry to hear that. This is not a good example of the service we want to offer to all our users.🙁
We would love to make it up to you inmediately. Please let us know your request number and we will push it forward to get back to you. You will be properly compensated for such a bad experience.
Thanks a lot for your support!🙏
Your TIER team

hdbyfxjfg

Problem

Hi. Why you guys didnt charge my account yet. I got a email that i ended the ride but you havent charge me yet, is it still taking money from me???

Kehittäjän vastaus

Hi there, thanks a lot for your feedback. We are sorry to hear that you could not fully enjoy the experience with us. We would love to assist you to get it solved asap. Please send us a message to support@tier.app with a description of the issue and we will get back to you inmediately.
Thank you very much for your support!
Your TIER team🛴

Rosebud123abc

Impossible to report defective TIERs in app

Based on 50+ rides thus far, some 30-35% of all scooters are defective (the motor doesn’t run or the scooter only goes 2 km/h). You get charged also for defective products and have to call customer support (which doesn’t answer) or send emails to get “free rides”. A great concept but the basic functionalities of this app are pure crap.

Kehittäjän vastaus

Hello Rose, thanks a lot for your honest feedback. We are working very hard to offer our users the best service possible. We are deeply sorry to hear that you could not fully enjoy the experience with us🙁
We would like to make it up to you. Please write us a message to support@tier.app and we will process a refund of all deducted amounts related to your unsuccessful rides.
Thank you very much for your support!🙏
Your TIER team

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Tuetut toiminnot

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    Saat samasta paikasta kaikki kausitilaukset, liput, kortit ja muut.

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