desertcart 4+

Good service

Your feedback means a lot to us. Thank you very much for the kind words. Please let us know if you need further help, we're happy to help you 24 hours on chat.

Ma première impression était que l’application et le site était trop bien pour plusieurs raisons, notamment le fait de livrer en Polynésie française et de trouver toutes sorte de chose sans avoir a changer d’application ou que l’on trouverai pas partout ! Mais finalement, mon avis a changé ! Car mes 2 commandes ont été annulées ! 😟Apparemment le paiement par Paypal n’est pas au point.😩... Hors de question d’y ajouter ma carte bancaire, avec ce qui se passe dans le monde, c’est plus sécurisé de passer par PayPal !

We're doing the best we can to offer you more than adequate Desertcart Experience. Please allow us to resolve this matter for you. Kindly send us an email at support@desertcart.com or contact our 24/7 chat support.

Be very careful, they charge a membership fee without your consent. Today i got an email that you are charged for a year membership fee .immediately after the annual fee charge When i asked that i did not sign for the paid pro membership , they sent me a page stating that you have agreed and confirmed including the price for pro membership which i never approved ( at least i never approved a payment ) and even they were not able to send me my registration.
On the contrary they sent me an email stating that you are pro member with no mention of any fees to pay so you think it is a gift due to your recent orders .

So they show you a page with price that you have never signed and charge you but they send you an email with no price that you are a pro member and claim that we have informed you about your paid membership .

They told me you shall be happy as you have had free shipments and you should have paid more money for delivery , then i asked them to cancel my membership and charge me even more for my deliveries as i think you have taken advance of me and used my credit card without my consent and i am ready to pay more but i want to cancel my membership as a question of principle . Then they replied that no we cannot cancel your membership so be happy that you are a member.
This is very unusual , my advice is never to leave your credit card numbers to them.

Our membership is opt-in and only enabled if you sign up for it. We remind all users of their trial end date, and you can cancel anytime during your 30-day trial. We do not charge unless you wish to continue the membership and you can also manage your membership in your account using the app or website. Any cancellation completed after the trial period has ended and payment for the membership fee has been processed is ineligible for refund. You can continue to benefit from Desertcart Pro for the remaining period of your membership. PRO membership beats it by-products that the competitors are unable to ship but we can ship. Access any international product. Assistant where it enables users to buy a product from online retailers with the tap of a button. Self-Ship, we love to deliver shopping from around the world to your doorstep. 30-day hassle free-returns. If you feel you feel you have been wrongly charged for the subscription, we will help you resolve this matter as soon as possible. You can send an email to support@desertcart.com